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Issue with cascade crew changes when assigning a booking

  • Άρθρο

This article helps resolve issues with cascade crew changes when assigning a booking in Microsoft Dynamics 365 Field Service.

Symptoms

"Cascade crew changes" doesn't work when assigning a booking from a single resource to a crew or group.

Resolution

This issue occurs if the value of msdyn_CascadeCrewChanges in the booking is set to false when a booking is assigned from a single resource to a crew or group.

To fix the issue, open the booking and set the value of msdyn_CascadeCrewChanges to Yes. Then, assign the booking to a crew again.

For more information, see Group resources in crews.