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Sign-in error when you sign in to Dynamics 365 Guides on a shared HoloLens device

This article provides resolutions for a sign-in error when you sign in to Microsoft Dynamics 365 Guides from a shared HoloLens device.

Symptoms

When you try to sign in to Dynamics 365 Guides from a shared HoloLens device, a sign-in error occurs.

Resolution 1

Contact your admin to create a shared account and assign it to you.

Resolution 2

Contact your admin to assign the Basic User role and the Dynamics 365 Guides Operator or Dynamics 365 Guides Restricted Operator role.