Reminder emails for Workflow - new feature to Microsoft Dynamics GP 2018

This article introduces the new feature Reminder emails for Workflow in Microsoft Dynamics GP 2018.

Applies to:   Microsoft Dynamics GP
Original KB number:   4078040

Symptoms

Reminder emails for Workflow are now available in Microsoft Dynamics GP 2018.

Refer to the full BLOG article.

More information

In Microsoft Dynamics GP 2018, workflow reminder emails can now be sent to users who have a workflow transaction pending their approval.

A new Option for Reminders will be available under each Workflow Step in the Workflow Maintenance window. (See Screen print in blog link above.)

Reminder: X Y

where enter the Amount for X such as 1 and Y is a selection from the drop-down list such as Hours, in which the user would then get a reminder email 1 hour before the assigned task is due.

Note

This feature is dependent on the SQL Job Scan for Workflow Tasks For All Companies (DYNAMICS) to send reminder which runs once every 15 minutes to send reminder emails. If you are not receiving reminder emails, you will want to make sure that your SQL Server Agent is started.

Table changes

New columns were added to the Workflow Step (WF100003), Workflow Step Instance (WFI10003), and Workflow Task (WFI10004) will have a new column Workflow Status that will update according to the current workflow status on the transaction.

Table Physical Name	Table Technical Name	New Field
WF100003	Workflow_Step	WFStepReminderTimeLimit
WF100003	Workflow_Step	WFStepRemTImeLimitUofM
WFI10003	Workflow_Step_Instance	WFStepReminderTimeLimit
WFI10003	Workflow_Step_Instance	WFStepRemTimeLimitUofM
WFI10004	Workflow_Task	WFReminderDueDate
WFI10004	Workflow_Task	WFReminderDueTime
WFI10004	Workflow_Task	WorkflowReminderSent