Configure the One Customer Voice (OCV) feedback
APPLIES TO: 
2013 2016 2019 
Subscription Edition SharePoint in Microsoft 365
Note
The One Customer Voice (OCV) feature is now available in the SharePoint Server Subscription Edition Version 24H1 feature update. This feature is only available in the Early release feature release ring. For more information, see Feature release rings.
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SharePoint Server uses One Customer Voice (OCV) as our 1st-party solution to collect customer feedback from the farm administrators. The SharePoint Server asks farm administrators to provide feedback through an OCV pop-up dialog when each admin launches the Central Administration page either locally or remotely through a browser. Your feedback goes directly to our engineers and helps us shape the future of SharePoint Server and services for our users.
As of now, this survey is a two question survey, which automatically shows up based on the following rules:
The first survey pops up every two weeks after a farm administrator visits the Central Administration site for the first time after the update is installed. The admin sees the following survey dialog:
The survey shows up again after six months, if the administrator completes the survey.
The survey pops up every two weeks until it's completed by the administrator.
Note
By default, this feature is enabled.
For more information on how to disable this feature for the farm administrators or specific users, see:
You can disable or enable the OCV feedback function using one of the following options:
To disable OCV feedback for current Farm Administrator
Use the following cmdlet in SharePoint Management Shell to get to the current admin Sid:
$user = Get-SPUser -Identity <Login Name of the admin> -Web <The Central Admin Site URL>For example:
$user = Get-SPUser -Identity 'contoso\domain_admin' -Web http://spse-sps:5000Use the following cmdlet to disable the OCV for current admin:
Disable-SPCustomerFeedbackForUser -UserSid $user.Sid
This $user is obtained from Step 1.
To enable OCV feedback for current Farm Administrator
Use the following cmdlet in SharePoint Management Shell to get to the current admin Sid:
$user = Get-SPUser -Identity <Login Name of the admin> -Web <The Central Admin Site URL>For example:
$user = Get-SPUser -Identity 'contoso\domain_admin' -Web http://spse-sps:5000Use the following cmdlet to enable the OCV for current admin:
Enable-SPCustomerFeedbackForUser -UserSid $user.Sid
This $user is obtained from Step 1.
To disable OCV feedback for current Farm
Use the following cmdlet to disable OCV feedback for current farm:
Disable-SPCustomerFeedbackForFarm
To enable OCV feedback for current Farm
Use the following cmdlet to enable OCV feedback for current farm:
Enable-SPCustomerFeedbackForFarm