CAI Adoption Bot
Last updated by the developer on: December 7, 2022
General information
Information provided by contexxt.ai to Microsoft:
| Information | Response |
|---|---|
| App name | CAI Adoption Bot |
| ID | WA200002633 |
| Office 365 clients supported | Microsoft Teams |
| Partner company name | contexxt.ai |
| Company's website | https://contexxt.ai |
| App's Terms of Use | https://contexxt.ai/terms-of-use |
| Core functionality of the app | When using the entire adoption suite, incl. "Personal Coaching Booster", the analytics engine (C.AI Adoption Analytics) analysis via Graph API anonymisized usage data from Exchange & Teams. Based on this data, bot algorithm (C.AI Adoption Bot) detects specific learning situations & sends quick tips to the user. E.g., if a user never added a subject to a Teams post, bot assumes, user does not know how to do it and sends customized learning materials. Without Analytics, it will just be a Q&A Bot. |
| Company headquarter location | Germany |
| App info page | https://contexxt.ai/cai-adoption-bot/ |
| What is the hosting environment or service model used to run your app? | Iaas |
| Which hosting cloud providers does the app use? | Azure |
Questions
Questions or updates to any of the information you see here? Contact us!
How the app handles data
This information has been provided by contexxt.ai about how this app collects and stores organizational data and the control that your organization will have over the data the app collects.
| Information | Response |
|---|---|
| Does the app or underlying infrastructure process any data relating to a Microsoft customer or their device? | Yes |
| What data is processed by your app? | Anonymized and aggregated metadata from user profile, Exchange and Teams usage data |
| Does the app support TLS 1.1 or higher? | Yes |
| Does the app or underlying infrastructure store any Microsoft customer data? | Yes |
| What data is stored in your databases? | Anonymized and aggregated metadata from user profile, Exchange and Teams usage data |
| If underlying infastructure processes or stores Microsoft customer data, where is this data geographically stored? | Netherlands (the) |
| Do you have an established data rentention and disposal process? | Yes |
| How long is data retained after account termination? | Less than 30days |
| Do you have an established data access management process? | Yes |
| Do you transfer customer data or customer content to third parties or sub-processors? | No |
Questions
Questions or updates to any of the information you see here? Contact us!
Information from the Microsoft Cloud App Security catalog appears below.
| Information | Response |
|---|---|
| Do you perform annual penetration testing on the app? | Yes |
| Does the app have a documented disaster recovery plan, including a backup and restore strategy? | Yes |
| Does your environment use traditional anti-malware protection or application controls? | TraditionalAntiMalware, ApplicationControls |
| Do you have an established process for indentifying and risk ranking security vulnerabilities? | Yes |
| Do you have a policy that governs your service level agreement (SLA) for applying patches? | Yes |
| Do you carry out patch management activities according to your patching policy SLAs? | Yes |
| Does your enviroment have any unsupported operating systems or software? | No |
| Do you conduct quarterly vulnerability scanning on your app and the infastructure that supports it? | Yes |
| Do you have a firewall installed on your external network boundary? | Yes |
| Do you have an established change management process used to review and approve change requests before they are deployed to production? | Yes |
| Is an additional person reviewing and approving all code change requests submitted to production by the original developer? | Yes |
| Do secure coding practices take into account common vulnerability classes such as OWASP Top 10? | Yes |
| Multifactor Authentication (MFA) enabled for: | CodeRepositories, Credential, DNSManagement |
| Do you have an established process for provisioning, modification, and deletion of employee accounts? | Yes |
| Do you have Intrusion Detection and Prevention (IDPS) software deployed at the perimeter of the network boundary supporting your app? | N/A |
| Do you have event logging set up on all system components supporting your app? | Yes |
| Are all logs reviewed on a regular cadence by human or automated tooling to detect potential security events? | Yes |
| When a security event is detected are alerts automatically sent to an employee for triage? | Yes |
| Do you have a formal information security risk management process established? | Yes |
| Do you have a formal security incident response process documented and established? | Yes |
| Do you report app or service data breaches to supervisory authorities and individuals affected by the breach within 72 hours of detection? | Yes |
Questions
Questions or updates to any of the information you see here? Contact us!
| Information | Response |
|---|---|
| Does the app comply with the Health Insurance Portability and Accounting Act (HIPAA)? | N/A |
| Does the app comply with Health Information Trust Alliance, Common Security Framework (HITRUST CSF)? | N/A |
| Does the app comply with Service Organization Controls (SOC 1)? | N/A |
| Does the app comply with Service Organization Controls (SOC 2)? | No |
| Does the app comply with Service Organization Controls (SOC 3)? | No |
| Do you carry out annual PCI DSS assessments against the appand its supporting environment? | N/A |
| Is the app International Organization for Standardization (ISO 27001) certified? | No |
| Does the app comply with International Organization for Standardization (ISO 27018)? | N/A |
| Does the app comply with International Organization for Standardization (ISO 27017)? | No |
| Does the app comply with International Organization for Standardization (ISO 27002)? | No |
| Is the app Federal Risk and Authorization Management Program (FedRAMP) compliant? | No |
| Does the app comply with Family Educational Rights and Privacy Act (FERPA)? | N/A |
| Does the app comply with Children's Online Privacy Protection Act (COPPA)? | N/A |
| Does the app comply with Sarbanes-Oxley Act (SOX)? | N/A |
| Does the app comply with NIST 800-171? | N/A |
| Has the app been Cloud Security Alliance (CSA Star) certified? | No |
Questions
Questions or updates to any of the information you see here? Contact us!
| Information | Response |
|---|---|
| Do you have GDPR or other privacy or data protection requirements or obligations (such as CCPA)? | Yes |
| Does the app have an external-facing privacy notice that describes how it collects, uses, shares, and stores customer data? | Yes |
| Privacy Policy URL | https://contexxt.ai/privacy-policy/ |
| Does the app perform automated decision making, including profiling that could have a legal effect or similar impact? | No |
| Does the app process customer data for a secondary purpose not described in the privacy notice (i.e. marketing, analytics)? | No |
| Do you process special categories of sensitive data (i.e. racial or ethnic origin, political opinion, religious or philosophical beliefs, genetic or biometric data, health data) or categories of data subject to breach notification laws? | No |
| Does the app collect or process data from minors (i.e., individuals under the age of 16)? | No |
| Does the app have capabilities to delete an individual's personal data upon request? | Yes |
| Does the app have capabilities to restrict or limit the processing of an individual's personal data upon request? | Yes |
| Does the app provide individuals the ability to correct or update their personal data? | Yes |
| Are regular data security and privacy reviews performed (for example, Data Protection Impact Assessments or privacy risk assessments) to identify risks related to the processing of personal data for the app? | Yes |
Questions
Questions or updates to any of the information you see here? Contact us!
| Information | Response |
|---|---|
| Does your application integrate with Microsoft identity platform (Microsoft Entra ID) for single-sign on, API access, etc.? | Yes |
| Have you reviewed and complied with all applicable best practices outlined in the Microsoft identity platform integration checklist? | Yes |
| Does your app use the latest version of MSAL (Microsoft Authentication Library) or Microsoft Identity Web for authentication? | Yes |
| Does your app support Conditional Access policies? | Yes |
| List the types of policies supported | Administrators are enforced to use MFA |
| Does your app support Continuous Access Evaluation (CAE) | Yes |
| Does your app store any credentials in code? | No |
| Apps and add-ins for Microsoft 365 might use additional Microsoft APIs outside of Microsoft Graph. Does your app or add-in use additional Microsoft APIs? | No |
Data access using Microsoft Graph
Graph Permission Permission Type Justification Microsoft Entra App ID Calendars.Read application Read calendar usage data for time management best practices abe28a0d-6acc-47d8-9169-cfcc2553bc13 CallRecords.Read.All application Read Teams call usage data for meeting management best practices abe28a0d-6acc-47d8-9169-cfcc2553bc13 ChannelMessage.Read.All application Read Teams Channel usage data for Teams Message management best practices abe28a0d-6acc-47d8-9169-cfcc2553bc13 Chat.Read.All application Read Teams Chat usage data for Teams Chat management best practices abe28a0d-6acc-47d8-9169-cfcc2553bc13 Directory.Read.All both Read user profile data for interaction with the bot abe28a0d-6acc-47d8-9169-cfcc2553bc13 Group.Read.All application Read Teams usage data for Teams management best practices abe28a0d-6acc-47d8-9169-cfcc2553bc13 Group.ReadWrite.All application Optional: To write service user account temporarily into Planners for Planner best practices abe28a0d-6acc-47d8-9169-cfcc2553bc13 Mail.Read application Read mail metadata for email management best practices abe28a0d-6acc-47d8-9169-cfcc2553bc13 Tasks.Read delegated To read Planner usage data for Planner best practices abe28a0d-6acc-47d8-9169-cfcc2553bc13 User.Read.All application Read user metadadata like group membership for Teams management best practices abe28a0d-6acc-47d8-9169-cfcc2553bc13
This application does not have Additional APIs.
Questions
Questions or updates to any of the information you see here? Contact us!