Can't use Group Policy to disable items in Backstage view in Outlook

Original KB number:   3061214


In Microsoft Outlook 2013 and 2010, when you try to use Group Policy to disable items in the Info section in Backstage view (on the File tab), the controls are not disabled as expected.


This problem occurs when you try to disable the following controls by using Group Policy:

Control Policy value
Add Account 20100
Account Settings 6863
Delegate Access 20103
Download Address Book 5658
Prepare for Offline Use 20300
Automatic Replies 5621
Empty Deleted Items Folder 1671


Microsoft is aware of this issue in the versions of Outlook that are mentioned in the Symptoms section. There is currently no resolution for most of the controls. However, the following control was made available in recent updates for Outlook.

The Empty Deleted Items folder control:

More information

Typically, you'd use Group Policy to update the following keys and values in order to disable items in the UI:

Outlook 2010:

Outlook 2013:

Outlook 2010 and 2013:
String: TCIDx (where x is an integer) Value: Command bar value from the workbook that's available in the following Microsoft Download link:

However, this method doesn't disable the items that are mentioned in the Symptoms and Cause sections, except for those that have been made available, per the Resolution section.