Message occurs when you start Outlook 2013: Please wait while Windows configures Microsoft Office 64-bit Components 2013

• Applies to:

  Outlook 2013

Original KB number:  2643974

Symptoms

When you start Microsoft Outlook 2013, you receive the following message:

Please wait while Windows configures Microsoft Office 64-bit Components 2013

Note

The message disappears after a time, and Outlook starts. However, you continue to receive the message whenever you start Outlook.

Cause

This issue occurs when the following conditions are true:

• The 32-bit version of Office is installed on a 64-bit version of the operating system.
• The Windows Search Service isn't installed.

Resolution

To resolve this issue, install the Windows Search Service. To do this, following the steps that are appropriate for your version of Windows.

Windows 7 and Windows 8

1. Close Outlook.
2. Start Control Panel.
3. Click Programs and Features > Turn Windows features on or off.
4. Enable Windows Search, and then click OK.
5. Restart the computer if you're prompted to do this.

Windows Server 2012

1. Start Server Manager.
2. Click Manage > Add Roles and Features.
3. On the Before You Begin page, click Next.
4. On the Installation Type page, select Role-based or Feature-based Installation, and then click Next.
5. On the Server Selection page, select the server or virtual hard disk on which you want to install the Windows Search Service.
6. On the Features page, select Windows Search Service, and then click Next.
7. On the Confirmation page, verify that Windows Search Service is listed, and then click Install.

Windows Server 2008

1. Start Server Manager.
2. Click Roles in the left navigation pane.
3. Click Add Roles in the Roles Summary pane.
4. On the Server Roles page, select the File Services role, and then click Next.
5. On the Role Services page, select the Windows Search Service role service, and then click Next.
6. On the Confirmation page, verify that Windows Search Service is listed, and then click Install.

More information

If you prefer not to use or install the Windows Search Service, you can disable indexing in Outlook. To do this, follow these steps:

1. Exit Outlook.

2. Start Registry Editor. To do this, use one of the following procedures, as appropriate for your version of Windows.

   • Windows 8: Press Windows Key + R to open a Run dialog box. Type regedit.exe and then press OK.
   • Windows 7, Windows Server 2008, or Windows Server 2012: Click Start, type regedit.exe in the search box, and then press Enter.

3. In Registry Editor, locate and then click the following registry subkey:

   HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Windows Search

4. Point to New on the Edit menu, and then click DWORD (32-bit) Value.

5. Type PreventIndexingOutlook, and then press Enter.

6. Right-click PreventIndexingOutlook, and then click Modify.

7. In the Value data box, type 1, and then click OK.

8. On the File menu, click Exit to exit Registry Editor.