Internet Explorer can't display an HTTPS site when SSL 2.0 and TLS 1.2 are selected

Important

The Internet Explorer 11 desktop application is retired and out of support as of June 15, 2022 for certain versions of Windows 10.

You can still access older, legacy sites that require Internet Explorer with Internet Explorer mode in Microsoft Edge. Learn how.

The Internet Explorer 11 desktop application will progressively redirect to the faster, more secure Microsoft Edge browser, and will ultimately be disabled via Windows Update. Disable IE today.

This article provides a solution for Internet Explorer unable to display HTTPS websites.

Original product version:   Internet Explorer 9 and later versions
Original KB number:   2851628

Symptoms

You select SSL 2.0 and TLS 1.2 in the Internet Explorer 11 security settings. When you access an HTTPS website in Internet Explorer, you receive the following error message:

Internet Explorer cannot display the webpage

Cause

The issue occurs because SSL 2.0 and TLS 1.2 aren't compatible with each other in Internet Explorer 9 and later versions.

Resolution

To use client-side certificates to establish an HTTPS connection over TLS 1.2, you must disable SSL 2.0. For more information, see Change security and privacy settings for Internet Explorer 11.

Note

SSL 2.0 is disabled by default.