User doesn't have a service plan adequate for the non-Standard connection error

This article provides a solution to an error that occurs when doing any of these actions on a flow that uses premium connectors.

Applies to:   Power Automate
Original KB number:   4552636

Symptoms

You may receive this error when doing any of these actions on a flow that uses premium connectors:

  • Importing the flow
  • Enabling/disabling the flow
  • Saving/Save as on the flow
  • Any other permanent modification to the flow

The user does not have a service plan adequate for the non-Standard connection.

Screenshot of the error when doing any of these actions on the flow.

Cause

This error means a Power Automate license is required for the current user to do the action (a Power Apps, Dynamics 365, or Office 365 license isn't sufficient).

Users who are shared a flow with premium connectors (not belonging to a Per Flow plan) will each need a Per User plan to edit or manually trigger the flow.

If saving/modifying the flow was possible for the same user previously, it's possible that their license has expired.

Resolution

  • Purchase a Per User plan or Per Flow plan for Power Automate
  • Instead, you can start a trial for the Per User plan lasting 90 days after which you'll require a paid plan to run/edit flows using premium connectors.

All these options (with more information) are available at Power Automate pricing.

Resources