Advanced troubleshooting for Windows start-up issues

Try our Virtual Agent - It can help you quickly identify and fix common Windows boot issues

In these articles, you'll learn how to troubleshoot common problems that are related to Windows startup.

How it works

When Microsoft Windows experiences a condition that compromises safe system operation, the system halts. These Windows startup problems are categorized in the following groups:

  • Bug check: Also commonly known as a system crash, a kernel error, or a Stop error.
  • No boot: The system may not produce a bug check but is unable to start up into Windows.
  • Freeze: Also known as "system hang".

Best practices

To understand the underlying cause of Windows startup problems, it's important that the system be configured correctly. Here are some best practices for configuration:

Page file settings

Memory dump settings


These articles will walk you through the resources you need to troubleshoot Windows startup issues: