1,075 questions
2 answers
Wny do i have a Microsoft Edge Beta Connectivity Issue ?
Problem Summary: With AVG Internet Security’s Enhanced Firewall enabled, Edge Beta is intermittently blocked from accessing HTTPS sites like YouTube and Speedtest. Other browsers on the same system work fine. Disabling the firewall restores connectivity…
Microsoft Edge | Website issues | Windows 11
asked 2025-07-10T07:56:06.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 47%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Peter McLean RSTB
0
Reputation points
edited an answer 2025-07-10T11:19:39.5966667+00:00
Peter McLean RSTB
0
Reputation points
0 answers
Urgent: Unable to Access Outlook/Hotmail Account – Error 401 Unauthorized
Dear Microsoft Support Team, I am writing to seek your help with accessing my Outlook/Hotmail account. When attempting to log in via the Outlook.com web interface, I encountered the following error 401. I have tried to change the password, used another…
Windows for home | Windows 10 | Desktop, Start, and personalization | Desktop
asked 2025-07-10T11:19:24.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 3%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sie Bing Ngu
0
Reputation points
asked 2025-07-10T11:19:24.6333333+00:00
Sie Bing Ngu
0
Reputation points
6 answers
One of the answers was accepted by the question author.
MS 360 and Office
I have downloaded MS 360 onto my laptop, but I’m unable to open any documents. I have done both, the Quick Repair and Online Repair, restart my laptop after each fix is completed, but still unable to open my documents. When I click on a document, the…
Microsoft 365 and Office | Word | For business | Windows
1,995 questions
asked 2025-06-29T21:24:30.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 40%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
Scarf it Up
20
Reputation points
commented 2025-07-10T11:18:07.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 25%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Gabriel-N
2,410
Reputation points Microsoft External Staff
Moderator
1 answer
Surface pro 9 not charging unless power lead and usb is connected
Battery has stopped charging unless both usb and power lead connected. If only power lead connected it flashes 4 times and then stops flashing, and no charge. Have run diagnostics etc and not change. started two days ago, cant unistall updates, as system…
Surface | Surface Pro | Power and battery
2,292 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 82%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGW%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
7 answers
Unable to access my Outlook/hotmail email account. Error 401
Something is wrong with my personal email account, as other members of my family are able to access their Outlook email accounts. When I try to log on to Outlook (hotmail) on my phone or on my PC, I receive the following error message. I need to be…
Outlook | Windows | Classic Outlook for Windows | For business
9,898 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 51%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 30%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
1 answer
Unable to send email from Outlook - using Microsoft Developer sandbox
Hello Team, We got Microsoft Developer Sandbox program in which I am having 16 test users but unable to send any email from any account although able to receive email - Please help to resolve this issue this is a blocker in our project and need to send…
Outlook | Windows | Classic Outlook for Windows | For business
9,898 questions
asked 2025-07-02T17:01:43.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 49%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESU%3C/text%3E%3C/svg%3E)
Santosh Ulbetti
0
Reputation points
commented 2025-07-10T11:15:34.2066667+00:00
Santosh Ulbetti
0
Reputation points
1 answer
Login Outllok
Trying to login the outlook on the internet, but isn't working Need help to lfix this anda be abble to login UTC Date: 2025-07-10T10:44:40.668Z Client Id: Session Id: Client Version: 20250620014.20 BootResult: fail Back Filled Errors: Unhandled…
Outlook | Windows | Classic Outlook for Windows | For business
9,898 questions
asked 2025-07-10T10:51:55.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
André Silva
0
Reputation points
edited the question 2025-07-10T11:15:14.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 68%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jade-T
1,720
Reputation points Microsoft External Staff
Moderator
0 answers
Unable to receive SMS after rotating azure communication service keys
We are unable to receive SMS after rotating azure communication service keys. using pre registered AlphaNumericSenderId SMS is send successfully from Azure portal no error generated SMS is send successfully from Azure cli no error generated SMS is…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,246 questions
asked 2025-07-10T11:09:37.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 91%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFR%3C/text%3E%3C/svg%3E)
Faisal Riaz
20
Reputation points
commented 2025-07-10T11:15:03.8566667+00:00
Faisal Riaz
20
Reputation points
1 answer
There is a bug that prevents me from deleting tenant
Hi, I am a global admin and I want to delete my tenant account (and the whole Microsoft account) but the system blocks me because first I must "remove the seat-based subscriptions" associated with it. The thing is, I have no subscriptions,…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-10T08:29:20.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 79%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Anna Buzzoni
0
Reputation points
edited an answer 2025-07-10T11:14:45.26+00:00
Gabriel-N
2,410
Reputation points Microsoft External Staff
Moderator
1 answer
Restoring Classic Outlook Email Accounts
Issues are being encountered when attempting to open some classic Outlook email accounts. What steps can be taken to resolve this and restore access?
Outlook | Windows | Classic Outlook for Windows | For business
9,898 questions
asked 2025-07-09T11:43:54.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 74%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Thomas Rogers
0
Reputation points
commented 2025-07-10T11:14:29.8966667+00:00
Viorel
122.6K
Reputation points
0 answers
No access to my email
Hey I cannot access my email. I get the following message: UTC Date: 2025-07-10T10:55:25.668Z Client Id: AEAE30B993FF4256B9480182DB2D5628 Session Id: aeb3ef6b-a1ab-4719-bf65-0ab5e1533eb7 Client Version: 20250704003.04 BootResult: fail Back Filled…
Outlook | Windows | Classic Outlook for Windows | For business
9,898 questions
asked 2025-07-10T11:14:23.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 32%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nina Seested
0
Reputation points
asked 2025-07-10T11:14:23.4266667+00:00
Nina Seested
0
Reputation points
2 answers
I am not able to login in into my hotmail account
please help me login in into my hotmail account as it keeps on showing me the envelope sign
Outlook | Windows | Classic Outlook for Windows | For business
9,898 questions
asked 2025-07-10T10:21:49.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 7.000000000000001%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Bhavna Jitendrakumar Patel
0
Reputation points
answered 2025-07-10T11:12:17.4833333+00:00
Viorel
122.6K
Reputation points
1 answer
plus moyen de me conecter sur ma boite mail outlook
Bonjour depuis hier je ne peu plus me connecté je reçois ce message aidez moi j utilise aussi bien mon iphone que mon imac pareille UTC Date: 2025-07-10T10:06:13.664Z Client Id: Session Id: Client Version: 20250620014.20 BootResult: fail Back…
Outlook | Windows | Classic Outlook for Windows | For business
9,898 questions
asked 2025-07-10T10:22:27.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 51%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
guillaume le grand
0
Reputation points
edited the question 2025-07-10T11:11:42.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle-N
1,790
Reputation points Microsoft External Staff
Moderator
1 answer
Cannot sign into outlook (hotmail)
I cannot sign into my account hotmail.com and check my mail. It doesn't work on any device (nor my phone, nor any computer, nor any different browser). I tried to change my password but even with the new one it doesn't work. I get error 500 or 400.
Outlook | Windows | Classic Outlook for Windows | For business
9,898 questions
asked 2025-07-10T10:48:23.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 0%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIA%3C/text%3E%3C/svg%3E)
Inesse akalay
0
Reputation points
answered 2025-07-10T11:11:38.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 19%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Kudos-Ng
640
Reputation points Microsoft External Staff
Moderator
0 answers
how to claim xbox game pass for 3 months?
I purchased my Acer Nitro V15 laptop a week ago but i didnt get any xbox game pass claim for 3 months. I tried to look up on the internet but could not find anything helpful, can anyone help me claim it?
BizTalk Server
BizTalk Server
A family of Microsoft server products that support large-scale implementation management of enterprise application integration processes.
391 questions
asked 2025-07-10T11:11:34.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 30%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Eeshaan Srivastava
0
Reputation points
asked 2025-07-10T11:11:34.82+00:00
Eeshaan Srivastava
0
Reputation points
0 answers
Cannot verify identity for MIcrosoft365 account
Dear Microsoft Support Team, I am experiencing an issue while trying to log in to my Microsoft account. Although I can successfully sign in to my Microsoft account, the next step to verify my identity has a problem. Sorry, we're having trouble verifying…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,181 questions
asked 2025-07-10T09:06:44.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 92%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ivan Tomić
0
Reputation points
commented 2025-07-10T11:11:25.6433333+00:00
Viorel
122.6K
Reputation points
0 answers
Sign in Error
I keep getting this message on my main email account. I have already reset my password hoping it would fix the sign in error but it keeps happening. What should i do? UTC Date: 2025-07-10T10:58:10.893Z Client Id: *** Session Id: *** Client Version:…
Outlook | Windows | Classic Outlook for Windows | For business
9,898 questions
asked 2025-07-10T11:11:21.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 25%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOF%3C/text%3E%3C/svg%3E)
Oscar Flores
0
Reputation points
asked 2025-07-10T11:11:21.05+00:00
Oscar Flores
0
Reputation points
4 answers
Class Notebook not working when creating new Teams
Hi, I've got a problem with new teams being created, which have a class notebook that doesn't work. When trying to create a new blank class notebook I get a message saying 'something went wrong', and the option to retry. Every time I click retry, I get…
Microsoft Teams | Development
4,159 questions
asked 2025-06-25T15:59:08.4166667+00:00
Valerie Brown
11
Reputation points
commented 2025-07-10T11:11:10+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 81%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Steve Williams
0
Reputation points
1 answer
I can't log into my account because of Microsoft Authenticator.
I can't log into my account because of Microsoft Authenticator. I enter my login and password, I'm transferred to the confirmation page using Microsoft Authenticator, but I don't have access. I installed Microsoft Authenticator on my phone, I'm trying to…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2025-07-09T21:08:39.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Олег Зеркалий
0
Reputation points
commented 2025-07-10T11:10:47.1066667+00:00
Олег Зеркалий
0
Reputation points
3 answers
Strange high egress/bandwidth charges
Hi, Since May 2025 i have been getting very high Azure bills arising from Network/Bandwidth/egress charges which am disputing. I have a vnet with Oracle dataguard(made up of two VMs) setup just for learning purposes and the VMs talk to each other using a…
Azure Virtual Network
Azure Virtual Network
An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.
2,777 questions
asked 2025-07-03T10:56:46.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 68%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Charles Ajah
5
Reputation points
commented 2025-07-10T11:10:14.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 71%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGP%3C/text%3E%3C/svg%3E)
Ganesh Patapati
7,155
Reputation points Microsoft External Staff
Moderator