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Document Field Extraction suddenly failing with InternalServerError — Azure AI Studio / North Central US Tags

Hello, Since Friday (July 5th, 2025), all of my Document Field Extraction jobs (custom model) using Azure Document Intelligence are failing with the following response, both from the portal and API: api-version 2024-07-31-preview { "status":…

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,124 questions
asked 2025-07-08T08:55:07.55+00:00
LACHACHI CHARAFEDDINE 0 Reputation points
commented 2025-07-10T11:36:43.19+00:00
Pavankumar Purilla 8,660 Reputation points Microsoft External Staff Moderator
0 answers

Registration blocked for Hardware Developer Program

I’m trying to enroll in the Windows Hardware Developer Program in order to attestation-sign my own kernel-mode drivers via Partner Center, but my registration request is always blocked by Microsoft’s automated trust check before I even get to upload my…

Windows development | Windows Driver Kit (WDK)
asked 2025-07-10T11:36:31.9066667+00:00
Олег Зеркалий 0 Reputation points
0 answers

Can’t access e mail from any device

Since 00:33 UK time no Hotmail received. Cannot log in. Says server error. Tried different laptops and phone. Changed password. Google says no issues with outlook!!!!

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-07-10T11:36:28.1666667+00:00
A J 0 Reputation points
0 answers

Unable to use azure Grounding with bing search with azure ai agent in python, Getting Resource not found error.

I am having issues when trying to run this code: https://github.com/Azure/azure-sdk-for-python/blob/main/sdk/ai/azure-ai-agents/samples/agents_tools/sample_agents_bing_grounding.py I am getting an error 404 resource not found. Traceback (most…

Azure AI services
Azure AI services
A group of Azure services, SDKs, and APIs designed to make apps more intelligent, engaging, and discoverable.
3,650 questions
asked 2025-07-03T10:10:14.6+00:00
Srija Lingamgunta 0 Reputation points
commented 2025-07-10T11:35:04.8766667+00:00
Pavankumar Purilla 8,660 Reputation points Microsoft External Staff Moderator
0 answers

I can't get into my hotmail account on any browser on any device, I get error 401.

I can't get into my hotmail account on any browser on any device, even after clearing cookies and cache. I get error 401. This has been ongoing for several hours and I urgently need access to my emails but also feel concerned about whether this indicates…

Microsoft System Center | Other
asked 2025-07-10T11:33:56.02+00:00
Sarah White 0 Reputation points
0 answers

user with a lot of similar issues with constant logouts.

Hello please i need your help on this issue. We are having issues with users with a lot of similar issues with constant Microsoft Teams logouts. Also, he says it started 2 weeks ago. But he thinks it happened after migration to Intune.   They both saw…

Microsoft Teams | Microsoft Teams for business | Other
asked 2025-07-10T11:31:23.64+00:00
Rita Rita 0 Reputation points
0 answers

i cannot access my account as i keep getting an error 401

i cannot access my e mail account as i keep getting an error 401

MSN Partner Hub | Accounts, profiles, and login
asked 2025-07-10T11:30:13.1466667+00:00
Phil Burns 0 Reputation points
0 answers

can't sign in ; not a password issue, error message : something went wrong

this is not a password issue, I am unable to access my emails, I enter my correct password and then it loads, loads and then provides me with this error message. Not able to access on my Iphone either.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-07-10T11:09:46.4866667+00:00
Nicolas 0 Reputation points
commented 2025-07-10T11:29:09.7466667+00:00
Melissa S 0 Reputation points
0 answers

Backup policy for Azure Database for PostgreSQL issue

Hello trying to create Azure Backup policy on backup vault and whatever I do I receive: The feature you're trying to use is not available in this region. {"x-ms-request-id":"a2e25e66-ada3-49ce-8860-e06b0ef6bc8b"} same thing for…

Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,498 questions
asked 2025-07-10T11:27:13.8966667+00:00
Szmagaj, Zbigniew 0 Reputation points
0 answers

can't get into my hotmail account

I have a hotmail account . I have been asked to put in my password - done that No access I've changed my password twice and still not letting me in

Microsoft 365 and Office | Access | Development
asked 2025-07-10T11:25:44.15+00:00
noel gibb 0 Reputation points
0 answers

Azure AI service for Video Analytics use case

Hello Everyone, We are working a video analytics use case in which we need to analyze CCTV videos and flag mishandling behaviors. Can you tell which Azure AI services can be used for this use case? Thanks

Azure AI services
Azure AI services
A group of Azure services, SDKs, and APIs designed to make apps more intelligent, engaging, and discoverable.
3,650 questions
asked 2025-07-09T12:58:09.4066667+00:00
Jason Isaac 25 Reputation points
commented 2025-07-10T11:25:29.5666667+00:00
Pavankumar Purilla 8,660 Reputation points Microsoft External Staff Moderator
0 answers

Cannot login today, server is down ?

When trying to login today I get errors 401 and 500. Is the server down or I have other connectivity issues, possibly authorization because I use a company device?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-07-10T11:24:16.3933333+00:00
Dora Zachou 0 Reputation points
0 answers

Why i can't detach my card from Azure? I have no subscription available and no bill to pay.

Hello guys, I am trying to detach my card from Azure. I have canceled and deleted the default "Azure subscription 1" which I created for testing. Waited 3 days for it to be viable for deletion. But I still cannot detach my card. Under…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,625 questions
asked 2025-07-10T11:24:02.5366667+00:00
Igor Trkulja 0 Reputation points
0 answers

Something went wrong

UTC Date: 2025-07-10T11:16:48.990Z Client Id: 86CD38F021464BD994C7D24B2081D934 Session Id: 2a58e781-c8d7-4d97-a28c-52efd734c16b Client Version: 20250620014.20 BootResult: fail Back Filled Errors: Unhandled Rejection: Error:…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-07-10T11:21:12.3633333+00:00
Veronica Murabito 0 Reputation points
0 answers

Enable Alphanumeric Senders in Communication Services

According to the documentation my subscription ticks all the requirements for alphanumeric senders. When trying to enable it, it says "Alphanumeric sender ID is not available to your azure tenant". When selecting view your limits it states it…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,246 questions
asked 2025-06-27T12:26:18.4766667+00:00
Nander 0 Reputation points
commented 2025-07-10T11:20:24.17+00:00
Bhargavi Naragani 6,365 Reputation points Microsoft External Staff Moderator
0 answers

Urgent: Unable to Access Outlook/Hotmail Account – Error 401 Unauthorized

Dear Microsoft Support Team, I am writing to seek your help with accessing my Outlook/Hotmail account. When attempting to log in via the Outlook.com web interface, I encountered the following error 401. I have tried to change the password, used another…

Windows for home | Windows 10 | Desktop, Start, and personalization | Desktop
asked 2025-07-10T11:19:24.6333333+00:00
Sie Bing Ngu 0 Reputation points
0 answers

Unable to receive SMS after rotating azure communication service keys

We are unable to receive SMS after rotating azure communication service keys. using pre registered AlphaNumericSenderId SMS is send successfully from Azure portal no error generated SMS is send successfully from Azure cli no error generated SMS is…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,246 questions
asked 2025-07-10T11:09:37.2466667+00:00
Faisal Riaz 20 Reputation points
commented 2025-07-10T11:15:03.8566667+00:00
Faisal Riaz 20 Reputation points
0 answers

No access to my email

Hey I cannot access my email. I get the following message: UTC Date: 2025-07-10T10:55:25.668Z Client Id: AEAE30B993FF4256B9480182DB2D5628 Session Id: aeb3ef6b-a1ab-4719-bf65-0ab5e1533eb7 Client Version: 20250704003.04 BootResult: fail Back Filled…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-07-10T11:14:23.4266667+00:00
Nina Seested 0 Reputation points
0 answers

how to claim xbox game pass for 3 months?

I purchased my Acer Nitro V15 laptop a week ago but i didnt get any xbox game pass claim for 3 months. I tried to look up on the internet but could not find anything helpful, can anyone help me claim it?

BizTalk Server
BizTalk Server
A family of Microsoft server products that support large-scale implementation management of enterprise application integration processes.
391 questions
asked 2025-07-10T11:11:34.82+00:00
Eeshaan Srivastava 0 Reputation points
0 answers

Cannot verify identity for MIcrosoft365 account

Dear Microsoft Support Team, I am experiencing an issue while trying to log in to my Microsoft account. Although I can successfully sign in to my Microsoft account, the next step to verify my identity has a problem. Sorry, we're having trouble verifying…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-07-10T09:06:44.94+00:00
Ivan Tomić 0 Reputation points
commented 2025-07-10T11:11:25.6433333+00:00
Viorel 122.6K Reputation points