Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls for optimal communication
2,663 questions
3 answers
Bluetooth mic is disconnected
I have been getting an error message for the past two days stating my Bluetooth mic is disconnected. I've tested what I have access to and also checked the security settings, and all seems to be connected. Not sure where to find the issue to fix it
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-04-30T13:06:02.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 79%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chavez, Desiree
0
Reputation points
commented 2026-05-01T13:36:01.04+00:00
Chavez, Desiree
0
Reputation points
2 answers
Please remove my adult daughter from my family group
Her account was created when she was 12 years old, and now she is 24. She recently asked to have the account deleted, but was notified it could take months. My wife has invited me to an Office 365 account under her family group, but I can not join it…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
876 questions
asked 2026-04-20T01:39:49.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 21%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Gary Batroff
0
Reputation points
answered 2026-05-01T13:35:36.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
15,940
Reputation points Microsoft External Staff
Moderator
0 answers
not receiving some e-mails
I am not receiving e-mails from some comapnies via e-mail. They say that billing e-mails are coming back as undeliverable. My e=mail address is ******@msn.com their e-mail shows it as lower case. shoild I change my e=mail to lowercase .
Outlook | Windows | New Outlook for Windows | For home
11,238 questions
asked 2026-05-01T13:17:16.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 57.99999999999999%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alan LAMBERT
40
Reputation points
commented 2026-05-01T13:35:12.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 62%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Eric Spence
0
Reputation points
2 answers
I cannot save my pdf on microsoft edge after highlighting/writing on it.
I have been using Microsoft edge to read pdfs for about 3 years now but now all of the sudden, when I open a pdf and highlight some stuff and click the save button, at first (like the first minute of opening the pdf) it works but after that no matter…
Microsoft Edge | Read PDFs | Windows 11
Microsoft Edge | Read PDFs | Windows 11
Opening and reading PDF files in Microsoft Edge on Windows 11
357 questions
asked 2026-04-27T22:40:14.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 75%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZA%3C/text%3E%3C/svg%3E)
Zaid Alkhashashneh
0
Reputation points
commented 2026-05-01T13:34:34.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
13,525
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
MSWindows11: How can I login as myself on my husband's old computer without having to reinstall Windows?
Windows 11 on a Dell laptop: My husband has given me his old laptop, which has some files and programmes on it that I want to keep. We share a 365 account. Currently his Windows login is the only option. I want to login on my account so that I can save…
Windows for home | Windows 11 | Accounts, profiles, and login
8,994 questions
asked 2026-04-30T14:52:01.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 39%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SylvanMoon
0
Reputation points
accepted 2026-05-01T13:34:10.03+00:00
SylvanMoon
0
Reputation points
2 answers
Obsolete old email address
SOMETIMES WHEN TRYING TO VERIFY MY IDENITY an OBSOLETE email comes up (slitty.neb.rr.com) therefore I can't verify with wrong address! MY CORRECT ADDRESS IS : ******@hotmail.com which when it comes up correctly, of course I have no Problems.
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-01T12:52:16.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 99%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Bonnie J Litty
0
Reputation points
answered 2026-05-01T13:33:34.1133333+00:00
Gunasekar N
65,980
Reputation points
Independent Advisor
1 answer
Changed mobo to upgrade to windows 11 but now it no product key is found on my device
My windows 10 was activated and working properly. I upgrade my motherboard and cpu and upgraded to windows 11 but now windows 11 won't activate. I have tried using the troubleshooter but that did not help as I get a Oops, something went wrong error after…
Windows for home | Windows 11 | Licensing and activation
4,709 questions
asked 2026-05-01T13:33:07.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 40%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jeremy Boudreau
0
Reputation points
answered 2026-05-01T13:33:24.9366667+00:00
Q&A Assist
1 answer
Microsoft 365 tenant lockout – Global admin blocked by MFA (no Authenticator access)
I am the owner of the domain izontungaconsulting.com. I am completely locked out of my Microsoft 365 tenant. The only global administrator account is blocked due to Microsoft Authenticator MFA. I no longer have access to the Authenticator app and cannot…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,188 questions
asked 2026-05-01T11:03:37.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 16%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELI%3C/text%3E%3C/svg%3E)
Lionel Izontunga
0
Reputation points
commented 2026-05-01T13:32:06.0066667+00:00
Lionel Izontunga
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Renewed subscription but apps not working
I renewed my subscription, the payment went through and I got a confirmation mail. I have uninstalled all the old apps and installed the new apps, THREE TIMES, restarting the computer each time. But I still can't use MSWord or MSExcel. Please help.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,393 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 22%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
0 answers
i need pricing for Azure Mapping services through an API call - this will be used for• Address lookup / geocoding: ~150 per day (~4,500 per month) Point-to-point routing: ~1,000 per day (~30,000 per month)
i need pricing for Azure Mapping services through an API call - this will be used for• Address lookup / geocoding: ~150 per day (~4,500 per month) Point-to-point routing: ~1,000 per day (~30,000 per month)
Azure Maps
Azure Maps
An Azure service that provides geospatial APIs to add maps, spatial analytics, and mobility solutions to apps.
922 questions
asked 2026-05-01T13:31:55.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 62%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Paul.George
0
Reputation points
asked 2026-05-01T13:31:55.71+00:00
Paul.George
0
Reputation points
2 answers
Minecraft launcher won't connect most of the time.
When I try to run the Minecraft launcher I get a message in the top right that says: "We unable to verify what products you own. Please check your internet connect." and another message across the bottom that says: "Oh no! Something went…
Windows for home | Windows 10 | Gaming
10,280 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 97%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
1 answer
Print multiple attachments
Can I print multiple or all attachments in an email without having to print them individually?
Outlook | Web | Outlook on the web for business | Email
2,637 questions
asked 2026-05-01T13:31:18.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 18%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jeff Taylor
0
Reputation points
answered 2026-05-01T13:31:23.95+00:00
Q&A Assist
0 answers
Hello, I accidentally permanently deleted important files (documents, photos, and game files) from my OneDrive recycle bin today. I need urgent help to recover them if possible from backend backup. Please assist me as soon as possible.
Hello, I accidentally permanently deleted important files (documents, photos, and game files) from my OneDrive recycle bin today. I need urgent help to recover them if possible from backend backup. Please assist me as soon as possible.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,278 questions
asked 2026-05-01T13:31:00.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 40%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
DEEPAK A K
0
Reputation points
asked 2026-05-01T13:31:00.98+00:00
DEEPAK A K
0
Reputation points
1 answer
I want to create Security Group, but I don't have access
Hi, I want to create a Security Group, but I don’t have the necessary permissions. Therefore, I’d like to know which users in our tenant have the rights to create Security Groups so I can reach out to them for assistance. Thanks Abhishek
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
3,901 questions
asked 2026-05-01T13:06:30.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 55.00000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Abhishek Singh (HCL TECHNOLOGIES CORPORATE SER)
40
Reputation points Microsoft External Staff
answered 2026-05-01T13:30:50.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
87,735
Reputation points MVP
Volunteer Moderator
1 answer
Hotmail password reset
Hi My aunt cannot reset password we have went through all reset procedures and waited over 24hrs for a response to provided security questions… when account was created she used a home phone number and can’t get access to security code.. can we please…
Outlook | Web | Outlook.com | Email
8,326 questions
asked 2026-05-01T12:49:07.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 18%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jeff Tapp
0
Reputation points
answered 2026-05-01T13:30:29.5533333+00:00
Gunasekar N
65,980
Reputation points
Independent Advisor
0 answers
Not receiving verification codes in authenticator app to gain access to a shared Teams channel
Good afternoon I have exhausted all recommended tips on the online support and tried getting through on the phone, which is impossible. I need to access a shared Teams channel that was shared by a client and when I try to access it asks for me to get a…
Microsoft Teams | Microsoft Teams for business | Teams and channels | Other
Microsoft Teams | Microsoft Teams for business | Teams and channels | Other
Additional team and channel-related features and issues within Microsoft Teams for business
1,249 questions
asked 2026-05-01T13:26:30.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 42%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Steve Dalton
0
Reputation points
edited the question 2026-05-01T13:30:07.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
5,560
Reputation points Microsoft External Staff
Moderator
1 answer
When trying to install Windows 11 on a crashed computer that was repaired by replacing the NVMe SSD card, how can I get Windows Setup to see the SSD
My computer crashed but I did receive a message about bad sectors on the SSD card. I replaced the SSD card with a new one. My computer is an HP Omen 25L Desktop. I entered Bios mode and using HP diagnostics I was able to see the SSD and run a quick test…
Windows for home | Windows 11 | Devices and drivers
22,705 questions
asked 2026-05-01T02:35:46.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 70%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFB%3C/text%3E%3C/svg%3E)
Fred Barden
0
Reputation points
commented 2026-05-01T13:29:59.2933333+00:00
Fred Barden
0
Reputation points
2 answers
Solitaire game issue
For the last few weeks I have a repeated problem with Solitaire in the Klondike Solitaire game. The window pane is only partial and cannot be expanded and cannot play the game when it freezes. I have to END task to close the game and relaunch it. are…
Windows for home | Other | Gaming
3,692 questions
asked 2026-04-07T00:43:21.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 78%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Maureen Parisi
0
Reputation points
commented 2026-05-01T13:29:32+00:00
Carl-L
13,525
Reputation points Microsoft External Staff
Moderator
0 answers
unable to create Application Gateway in UAE Central & UAE NORTH
We are deploying a production site and need to increase the Application Gateway quota. Currently unable to create Application Gateway in UAE Central & UAE NORTH. Also facing availability issues in UAE North. Requesting quota increase in UAE Central…
Azure Application Gateway
Azure Application Gateway
An Azure service that provides a platform-managed, scalable, and highly available application delivery controller as a service.
1,359 questions
asked 2026-05-01T12:28:11.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 18%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
sameer mohammed
0
Reputation points
commented 2026-05-01T13:26:47.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 52%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Venkatesan S
7,885
Reputation points Microsoft External Staff
Moderator
1 answer
USB c type ports not working
Hello my laptop is not recognizing the usb c type but it is accepting the memory card in the slot
Nuance | Other
Nuance | Other
Additional Nuance products, services, or issues
35 questions
asked 2026-05-01T13:25:55.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 27%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
denzel kabongo
0
Reputation points
answered 2026-05-01T13:26:19.49+00:00
Q&A Assist