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When users try to register a device in Azure AD, the following message appears:
Server error code: 8018005
Correlation ID: Not available
Zeitstempel: 2022-10-05T0951:39Z
Server Message: Not available
FYI: Our devices are only in the cloud and managed by Intune. So are not joind in Domin.
Are you aware of this problem?
On the Internet I found only one page where it is written that the problem has to do with computer name prefix. But this is only for Domin connected devices.
We use Azure AD Only (So no Hybrid Joind).
in Azure AD connect also no setting for devices (Device Ritghback etc.) was set up.
Thank you in advance
A service that simplifies device provisioning and setup for end users, enabling zero-touch deployment
Registering devices with Intune for management and policy enforcement
Other Intune-related topics, including unsupported scenarios and platform-specific behaviors
Autopilot was started before the hardware has was present in Intune and device is still on. Please check if the hash is imported.
If it is already imported, restart the device and it should resolve this issue.
I had a similar issue and above worked for me.
Please mark the answer as accepted if the provided solution works for you.
@Nima Alinezhad Thanks for posting in our Q&A.
Honestly, I haven't met this issue before. Let's do some check.
If there is anything update, feel free to let us know.
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thank you for your answer.
No error message is displayed in Intune. Only:
Details
Unknown error.
Recommended steps
No resolution instructions can be provided for this error.
Device details
In the event log under autopilot, there is no message. It is empty.
in Eventlog, under Administrative Events :
MDM-registration error win32 error code 0x8018005
MDM Enroll Server Returned fault/code/subcode/value=(EnrollmentServer))
MDM Enroll Failed to receive or parse certificate enroll response
@Nima Alinezhad Thanks for your update.
Based on my research, error code "0x80180005" means there was a failure at the management server, such as a database access error.
Honestly, there is no helpful information can share with you. With Q&A limitation, it is suggested to create an online support ticket to do some check from the intune backend. Here is the support link:
https://learn.microsoft.com/en-us/mem/get-support
Hope everything goes well with you.
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not a fix but a work'a'round
I gave up - delete the reg i Intune autopilot (devices - enrollment - windows autopilot - devices) and added the devices to auto pilot again.
I did this befor setting the PC up, used powershell in the windoes setup GUI to add the device and then do a restart. remember to wait until the device is enrolled in to autopilot with status "Assigned" befor you restart.
not a fix but a work'a'round
