Unable to create service request ticket

Question

Is there a way to get a refund or file a service support request, because I tried the refund link and was shown the "expedited refund cap". I tried to file multiple new support requests all I got was redirects to a bunch of "solutions". No customer support request ticket to be found.

Really appreciate if I can get right pointers here.

Answer 1

Hi BC,

Please ensure you use the following link to create a support ticket:

https://azure.microsoft.com/en-us/support/create-ticket

You can also try contacting Microsoft by phone if you are having issues creating a ticket:

https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

---

If this is helpful please accept answer.