I have just bought Office 365 Business. But outlook is not included

Question

I work on Mac I downloaded Office 365 Business i chose trial version . But Outlook is not showing in the App List. I tried to download again but no luck. Any suggestion It the same on my IPad and I phone

Thanks

Answer 1

Hi,

Did you check under the following version locations:

Mac OS X 

• 10.6 (Snow Leopard): Dock
• 10.7 (Lion): Dock and Launchpad
• 10.8 (Mountain Lion): Dock and Launchpad
• 10.9 (Mavericks): Dock and Launchpad
• 10.10 (Yosemite): You can start the apps by clicking the app icons which can be found in the Launchpad and Apps folder in Finder.

If not I will suggest you to raise a support case with Microsoft as the download should include all the apps under M365 Business, perform a clean install if possible.

Hope this helps.

JS

==

Please Accept the answer if the information helped you. This will help us and others in the community as well.

Answer 2

Hi @Anne FEDELE ,

Welcome to our forum!

Please sign in here to see exactly what subscription you are trying out and check if Outlook is included in it.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.