How to remove an add-in nologer in Office Store from Outlook?

Libo SUN 20 Reputation points
2023-01-31T12:07:57.1066667+00:00

Years ago, I added the add-in "世界时间转换助手" (World Time Conversion Assistant) from the Get Add-ins in the Office Store.

However, the add-in is no longer available, as suggested by the yellow banner, and I can't see the corresponding add-ins in the Store. It's also not in Additional->COM Addins.

图片

This problem is only in the desktop version, but not in the web version.

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Accepted answer
  1. Hal Hostetler MVP-Outlook 501 Reputation points MVP
    2023-02-06T01:12:51.8833333+00:00

    A while back, a number of folks had a similar issue, an Office Add-in named Wunderlist was removed from the Add-in Store, leaving the installation orphaned, it couldn't be removed as it no longer appeared in My Add-ins. Here's a solution for that app, which may well work for you if you change the name to the app you want to remove:

    Look for the Manifests Subfolder in %AppData%\Local\Microsoft\Office\16.0\Wef

    Locate the file that contains:

    <ProviderName>Wunderlist</ProviderName>

    Copy that file somewhere you can easily access it and add .xml to the filename

    In Outlook go to File -> Manage Add-Ins and open the Web-Addins site

    Click on My add-ins -> Custom add-ins -> + Add a custom add-in -> Add from file ...

    Select the above renamed xml file and install it

    Now you have Wunderlist installed under Custom add-ins.

    Finally, click on the 3 dots -> Remove

    2 people found this answer helpful.

4 additional answers

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  1. Eugene Astafiev 891 Reputation points
    2023-01-31T23:42:42.52+00:00

    Web add-ins are not listed on the COM add-ins dialog in Outlook. You need to go to the Home ribbon tab and click the Get Add-ins button where you could find all installed add-ins.

    User's image

    Then you need to choose My Add-ins on the right hand side to see the list of installed add-ins.

    User's image

    That is where you can find and uninstall your add-ins.


  2. Eugene Astafiev 891 Reputation points
    2023-01-31T23:46:23.96+00:00

    Web add-ins are not listed on the COM add-ins dialog in Outlook. You need to go to the Home ribbon tab and click the Get Add-ins button where you could find all installed add-ins.

    You need to choose My Add-ins on the right hand side to see the list of installed web add-ins.


  3. Thon Chanvannak 0 Reputation points
    2023-01-31T23:53:53.27+00:00

    ThonChanvannak

    0 comments No comments

  4. Hal Hostetler MVP-Outlook 501 Reputation points MVP
    2023-02-06T01:04:49.61+00:00

    Duplicate answer removed.

    0 comments No comments

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