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Office 365 Groups Junk Email Folder

Pavel.Dyachuk 261 Reputation points
2023-02-10T12:30:26.7833333+00:00

Hi,

is it possible to disable junk email folder for Office 365 groups? My users use Outlook 365, and they can't see this folder in it. Group is used for customer and government queries, and it is not suitable for them to check junk folder in Outlook Web every time. Maybe there is another solution to show this folder in Outlook App?

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Accepted answer
  1. Vasil Michev 108K Reputation points MVP
    2023-02-10T13:12:14.21+00:00

    Unfortunately, no. Back in the day Microsoft decided that only the Inbox folder should be exposed, and despite us arguing for years about the relevance of other folders, the only thing changed is them allowing us to use subfolders under inbox. Using OWA remains the only workaround.

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