Deleting & Blocking Emails in Outlook/Hotmail has changed?

Question

Used to be able to click a dropdown link in Outlook and easily select rule that not only sends new emails from a specific email address to my "Delete" folder but also moves any existing emails from that address in my Inbox to the "Delete" folder.

Since a recent upgrade, I can't find that same functionality. I see where I can send new emails from a specific address to the "Delete" folder, but not where I can also have any existing emails from that same address moved to the Delete folder...

Does anyone know how to do that in this newest upgrade?

Thank you!

LES1003

Answer 1

Hi @LES1003 ,

Welcome to our forum!

Does this issue occur in Outlook desktop client or Outlook Web App?

As i know, in Outlook desktop client, we can access rule settings through the below two ways:

1.Home tab>Move group>Rules:

2.File>Info>Manage Rules and Alerts:

Please check the above to see which one you need.

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