how do i open outlook

Question

the outlook does not open or does anything at all

Answer 1

Hi @Cristina Afonso ,

To narrow down the issue, please open Outlook in safe mode and try to hover over the picture icon and share results with us, please refer to Open Outlook in safe mode , this will open Outlook in an environment free of add-ins.

Regarding the outlook crash, please check the following link to fix your issue:

https://support.microsoft.com/en-us/office/i-can-t-start-microsoft-outlook-or-receive-the-error-cannot-start-microsoft-outlook-cannot-open-the-outlook-window-d1f69da6-b333-4650-97bf-4d77bd7abb85

We look forward to your response.

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