During Windows installation Blue screen error appeared?

Question

My issue is during installation of windows 8 or 10, After formatting my old windows on next step copying files. It shows blue screen error (driver not found). Can you help me to solve it.

Answer 1

Hi.

It is not recommended to download and install Win8, Microsoft has ended support for Win8.

This error can occur for a number of reasons:

Does your computer meet the minimum system requirements for installing Windows 10?

Win10 system requirements：

https://support.microsoft.com/en-us/windows/windows-10-system-requirements-6d4e9a79-66bf-7950-467c-795cf0386715

Check for any outdated or incompatible drivers installed on your computer. You can update drivers by going to Device Manager and selecting the device that needs updating. Right-click on the device and select Update Driver.

Check the hard drive. You can run the Check Disk (CHKDSK) tool. To run the tool, open a command prompt as an administrator and type "chkdsk /f /r".

If none of the above operations solve your problem, we recommend that you contact Microsoft Support Engineer to analyze the blue screen for you:

https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Hope the information is helpful.

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