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Some Persian characters in the last name are not searchable in Skype For Business Address Book

hesam mohamadian 0 Reputation points
2023-06-18T03:35:14.6066667+00:00

In Skype For Business, some contacts with Persian family names cannot be searched and their full name must be typed to find them. I didn't have this problem before, but recently it has occurred. What is the solution?

For example when I type محمدی no contact find in address book but when I type مهدی محمدی I can find it in address book

Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
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  1. JimmyYang-MSFT 50,451 Reputation points Microsoft Vendor
    2023-06-19T09:08:05.95+00:00

    @hesam mohamadian

    It's possible that the issue you're experiencing is related to the language settings in Skype for Business. You may want to check the language settings to ensure that they are set to the correct language for the contacts you are trying to search for.

    Additionally, you may want to try clearing the cache and restarting Skype for Business to see if that resolves the issue.

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