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Server 2022 Remote Desktop Locks Out

Rodd Kennedy 0 Reputation points
2023-07-12T21:46:13.7866667+00:00

I have recently encountered an issue with Server 2022 on AWS. I have not encountered this issue on Server 2012, 2019, or my premise install of Server 2022.

I use an AWS AMI to store an image of my server for simplicity in configuring new servers.

  1. I create a new instance using the AMI
  2. I connect to the server and deactivate, then activate the Remote Desktop Licensing Server
  3. I install the RDS User CALs
  4. I then install Windows Updates and reboot the server

Issue: The server will run fine for a few days, then suddenly, no one can connect with Remote Desktop Connection.

Current Resolution: I connect to the server using /admin and reboot, then everyone can connect again.

I have 100+ servers, so I have not kept track if this issue happened twice on the same server, but I wanted to see if anyone else has had this issue.

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
13,274 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,612 questions

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  1. Rodd Kennedy 0 Reputation points
    2024-05-30T16:08:01.06+00:00

    Traced this issue to tssdis.exe

    Wrote a PowerShell script to check it every 15 minutes and start it if it's not running.

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