Azure Media Services
A group of Azure services that includes encoding, format conversion, on-demand streaming, content protection, and live streaming services.
313 questions
[Azure Media Player][Accessibility] Button receive focus without any announcement.
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Binh Phan Duc
0
Reputation points
Hello team,
I've come across an issue while using the Azure Media Player (latest version: 2.3.11) on Android. When Talkback users focus on a button, there is no announcement for that button. This means that the end users cannot understand the purpose of that button. The button is located right after the duration time. For more information, please refer to the attached picture.
The issue also happens in Azure Media Player demo page.
{count} votes
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VenkateshDodda-MSFT 19,636 Reputation points Microsoft Employee2023-08-22T08:28:37.6666667+00:00 @Binh Phan Duc Thanks for reaching out to Microsoft Q&A, apologize for any inconvenience caused on this.
Azure Media Services are going to retire by 30th June 2024, and it is suggested to migrate to a Microsoft partner solution for your on-demand encoding, live streaming, on-demand streaming, and content protection workflows and to Azure Video Indexer for your audio and video analysis workflows. For more information, you can refer to Azure Media Service Retirement guide.
I have tried to reproduce this behavior using the above shared demo in our android mobile by enabling talkback feature as well unfortunately, we didn't find that hidden button beside the video duration option.
Also, from the above image I can see the video duration is displayed below, which make me wonder if the highlighted rectangle is for the video duration but is displayed in wrong position?
Could you please help us more information about the environment (Device brand, Android version, browser and browser version).
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Binh Phan Duc 0 Reputation points
2023-08-22T10:31:43.8466667+00:00 hi @VenkateshDodda-MSFT ,
Thanks for your prompt reply. I forgot to mention that the issue only happens when there are subtitle tracks in the player. Please use this demo page or here (https://tinyurl.com/4bamrkaj) instead.
The device I use is Samsung Galaxy A53 5G, browser version (Chrome 115.0.5790.168).
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Binh Phan Duc 0 Reputation points
2023-08-22T10:34:26.64+00:00 hi @VenkateshDodda-MSFT ,
Thanks for your prompt reply. I forgot to mention that the issue only happen when there are subtitles inside media player. Please use this link or (https://tinyurl.com/4bamrkaj)
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VenkateshDodda-MSFT 19,636 Reputation points Microsoft Employee
2023-08-24T12:01:38.0966667+00:00 @Binh Phan Duc Thanks for sharing more details on this.
This would need one on one offline support, for deeper investigations and might need to engage product team as well and I will suggest you to open a support ticket.In case if you don't have the support plan then please send an email with your SubscriptionID and link to this thread to AzCommunity@microsoft.com with subject line as "ATTN: Venkatesh" so I can enable one time free support on your subscription to assist you further
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Binh Phan Duc 0 Reputation points
2023-09-07T04:48:56.3133333+00:00 hi @VenkateshDodda-MSFT ,
I don't think this would require one-on-one support. This bug should be very easy to reproduce.
Open this link or (https://tinyurl.com/4bamrkaj) on an Android browser. Turn on Talkback and try to navigate through the player controls.
Let me know if you need more information.
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