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User profile service failed the sign in, user profile cannot be loaded

Ravi Naidu 20 Reputation points
2023-12-05T06:12:29.2133333+00:00

In my company five users got this issue. Its getting only in the morning when they start their work. What could be the reason for this. Is this something related to corrupted user profile but why every one getting this issue. I tried few steps in fixing the user profile but it didn't work. Day by day users count is increasing. Is there any chance of fixing this issue for all users at the same time and need a resolution so that we can stop in future.

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  1. Ian Xue 37,621 Reputation points Microsoft Vendor
    2023-12-05T08:39:47.94+00:00

    Hi,

    If these are domain computers, please enable the group policy setting for "Delete cached copies of roaming profiles" located in Computer Configuration > Administrative Templates > System > User Profiles. Also see if the methods in this thread work.

    https://answers.microsoft.com/en-us/windows/forum/all/windows-10-the-user-profile-service-service-failed/ca6ce5f8-4482-40bc-8b0d-7dcc442f0998

    Best Regards,

    Ian Xue

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