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Reinstall audio driver from the support site of the manufacturer to fix the issue.
Windows 11, no audio coming from speakers after update
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Lauralei Oathout
10
Reputation points
This problem has persisted for some time now. I don't remember when I updated my laptop, but it was probably somewhere in the first 5 months of 2023. After it happened, literally have not been able to hear any audio come out of my speakers. I can't even use regular earbuds either. The only thing that works is a headset through the USB ports, which has audio and can detect my microphone. Honestly just getting tired of this having tried endless solutions in the past year with nothing working. Does anyone know how to fix this?
Windows for business | Windows Client for IT Pros | User experience | Other
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Nichole Thalji 15 Reputation points2024-04-01T22:11:40.62+00:00 My boneless conduction headsets are the only things working. I have troubleshooted everything on 2 different laptops (hp & lenovo). I have spent the past hour + with a customer service person at Windows. Everything was fine until upgrade. Computer constantly requesting me to upgrade was driving me nuts. Now I regret upgrading both computers. Not buying $4000 worth of new laptops just for audio. Also unprofessional to tend to clients and no sound.
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Allen Scribner 0 Reputation points2024-08-17T01:38:00.6+00:00 Idk if you are still having this issue, but FYI, I'm on an ASUS Desktop Tower and I opened up the "Realtek Audio Control" app, went to device advanced settings (which was spazzing out a little, I might add), and changed the "Playback Device" option to "Make internal and external output devices playback two different audio streams simultaneously."
This solved my problem. Was annoyed for days about it. Spent an hour on customer support, to no avail. And now I'm a happy guy.
Originally, seems like my problem came from an update as well.
Hope this helps!
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S.Sengupta 24,871 Reputation points MVP2024-01-08T01:04:08.4366667+00:00 -
Nichole Thalji 15 Reputation points
2024-04-01T22:12:12.18+00:00 Did that, no help.
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Gidget Hall 5 Reputation points2024-04-24T14:25:43.8733333+00:00 I did that as well. No solution.
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Anonymous2024-01-09T03:25:52.7866667+00:00 Hello,
Firstly, I suggest that check Windows Updates. Sometimes, the problem can be solved by installing the latest Windows updates. Go to Settings > Windows Update > Check for updates.
You can treat this tool to check. This in-built tool can find and fix audio problems automatically.
Open the Settings app and go to System.
Under System, go to Troubleshoot > Other troubleshooters.
Click on Run next to Playing Audio troubleshooter.
Check these services below if they are running.
Press Windows + R, type services.msc and click OK.
In the Services window, make sure these services are Running and have their Startup type set to Automatic:
Windows Audio Windows Audio Endpoint Builder Remote Procedure Call Meanwhile, we could try to roll back the sound driver version to check.
If the issue still insists, I suggest that system restore could be a choice.
Best Regards,
Hania Lian============================================
If the Answer is helpful, please click "Accept Answer" and upvote it.
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Nichole Thalji 15 Reputation points
2024-04-01T22:13:30.53+00:00 Tried this, windows customer service removed updates and still no audio. No one knows what to do. This is on 2 different laptops that have been troubleshooted to no end.
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Aziz, Muhammad 0 Reputation points2024-06-18T01:04:39.6866667+00:00 It worked ! Thanks
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Kapil Arya 8,546 Reputation points Volunteer Moderator2024-01-11T08:22:26.68+00:00 I recommend to update the audio driver to latest version, see if it helps. You can get latest version from your device manufacturer's website.
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Allen Scribner 0 Reputation points
2024-08-17T01:42:52.4166667+00:00 I accidentally made a comment instead my first run. Don't really spend a lot of time on forums.
I solved my issue with this problem. I'm on an ASUS Desktop Tower.
- I opened the "Realtek Audio Control" app
- Went to "Device advanced settings"
- Changed "Playback Device" to "Make internal and external output devices playback two different audio streams simultaneously."
Hope this helps! I'm back to doing audio things on my computer!