Hello, This problem can be caused by a number of reasons, and here are some possible solutions:
- Check Network Settings: Ensure that the laptop is properly connected to the phone's hotspot and that the hotspot settings do not restrict or block access to the internet.
- Restart Devices: Sometimes, restarting both the phone and the laptop can resolve network connection issues. Try turning off and then turning on both devices again, and reconnect to the phone's hotspot.
- Set Automatic IP and DNS: On the laptop, open "Network and Sharing Center", find the wireless network adapter that is connected, right-click on it and select "Properties". In the Properties window, find "Internet Protocol Version 4 (TCP/IPv4)", double-click on it to open the settings window. Select "Obtain an IP address automatically" and "Obtain DNS server address automatically", then click OK.
- Disable Firewall or Security Software: Sometimes, firewalls or security software may prevent the laptop from accessing the internet. Try temporarily disabling the firewall or security software and then try connecting to the hotspot again.
- Update Drivers: Ensure that the wireless network adapter drivers for the laptop are up to date. You can visit the manufacturer's official website to download and install the latest drivers.