This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 44%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
I have an issue with VMware DEM and the New Teams on a VDI desktop (instant clone). In DEM under personalization is a profile for saving settings for default apps. In this profile is a registry setting "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\UserSignedIn" for saving default apps for the user. It is saving something for the New teams that after the New Teams launches once and the user logs in to teams. Then the user logs out of the desktop which causes DEM to capture that registry info. Then DEM imports at user login with whatever info keeps the New Teams from launching again. Disabling this registry capture allows New Teams to launch without issue but then I don't get default apps captured for the user. VMware DEM support says it is a Microsoft problem. Can you help me with this?? Or are you going to say it is a VMware issue? I currently have the New Teams removed from the VDI desktop and tell users to use the web version or move to Zoom or Webex since they are not not a problem in VDI. Thanks
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 77%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
I know this also happens using FSLogix (similar product to DEM)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 86%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Thanks for visiting our forum. Microsoft Teams tag is mainly focused on the general issue of Microsoft Teams application troubleshooting. Based on your description, this problem, which we do not support. Thanks for your understanding and patience!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 59%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Removing the entry "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\UserSignedIn" under [IncludeIndividualRegistryValues] in the Default Apps and FTA DEM profile was the solution for us. Not only for New Teams but also for the Security App.
if the UserSignedIn has the value "1", appx / msix apps don't get registerd for the user.
Hope it helps
Regards,
Tom
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 68%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Hi Alan,
We also use VMware DEM and have activated the "Default Applications" profile, but we can't find any issues when starting the new Teams. I also checked if the registry key you mentioned is present in the DEM profile, and it is not for us. It's not even on the desktop. Could it be that you are using Windows 11 and something fundamentally changed between 10 and 11 there?
I checked both our Win 10 and 11 have the registry setting. So, not sure what your seeing on your side. Could you share what your profile settings are? I would like to see how it differs from ours and what version of DEM you are using. Thanks
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 22%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
We have the same problem. I have been banging my head against the wall for a while.
Other people seem to be ok.
Have you found any solution.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 50%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
We had an issue with new teams autolaunching. After these reg entries were added to DEM User Environment \ Registry Settings, Teams launched on user login.
[HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\SystemAppData\MSTeams_8wekyb3d8bbwe\TeamsTfwStartupTask]
"State"=dword:00000002
"UserEnabledStartupOnce"=dword:00000001
Hope this helps
Austin