@Deon Williamston,Thanks for posting in Q&A.
From your description, I know your devices shown Not Evaluated after assigned device compliance policy.
To narrow down the issue, please share with us some information.
1.What is the platform of the device, Windows, Android or iOS?
2.How did you enroll the devices?
3.Could you please go to targeted device and sync it manually?
4.Please check the possible reasons for this state as below.
Not evaluated: An initial state for newly enrolled devices. Other possible reasons for this state include:
- Devices that aren't assigned a compliance policy and don't have a trigger to check for compliance.
- Devices that haven't checked in since the compliance policy was last updated.
- Devices not associated to a specific user, such as: --iOS/iPadOS devices purchased through Apple's Device Enrollment Program (DEP) that don't have user affinity. --Android kiosk or Android Enterprise dedicated devices.
- Devices enrolled with a device enrollment manager (DEM) account.
If there is any unclear, feel free to contact me.
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