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my file document suddenly said that I can't open the document that I was working on. It said that is unreadable

Ifeanyi Egbuna - STUDENT 0 Reputation points
2024-03-15T18:48:05.9933333+00:00

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I was working on a school project on my iPad, suddenly I can't access my document. It tells me that word found unreadable content in "Sample Cath Lab Report Major 3.docx. Do you want to recover the contents of this document? If you trust the source of this document, click Yes. When I do, it says that I can't open it.IMG_0392

st the source of the document. Click Yes. And when do, it says that I can't open the document.

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  1. Jiajing Hua-MFST 10,885 Reputation points Microsoft Vendor
    2024-03-18T02:43:55.4333333+00:00

    Hi @Ifeanyi Egbuna - STUDENT

    Can this document be opened on other devices?

    Please note, issues for Word on iPad are not supported on Q&A forum. You may post a new thread on: https://answers.microsoft.com/en-us/msoffice/forum/msoffice_word-msoffice_OfH-mso_OPiOS?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=all&isFilterExpanded=true&page=1

    If this issue still persists on Word for Windows computers, you may try following steps to have a check.

    • Make sure this file isn’t blocked. Right-click the problematic Word file and select "Property". On the General tab, click "Unblock" and select "OK".
    • Try launching your Word app in safe mode which helps us in determining if this is an add-in-related issue. (You can hold on Ctrl key, click or double-click Word icon, until Word asks do you want to start it in safe mode, then please release Ctrl key and click "Yes".)
    • Use "Recover Text from Any File" Function. Navigate to File tab > Open > Browse, on the Microsoft Open window, select the unreadable word files and choose Recover Text from Any File from the drop-down menu.
    • Use "Open and Repair" Function, click File > Open > Browse, choose the damaged file in the new window. Click the small triangle arrow icon > Choose Open and Repair.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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