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Emails appeared in the users draft
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IniobongNkanga-8038
681
Reputation points
Hello
Please i need your help on this issue.
One of our users had a bunch of emails from several years ago all appear in her drafts folder on the 30th of March and dated as such.
A content search around that date showed none of the activity. The user had sign ins only from their 2 IP's, and there were no Outlook rules in place on Outlook online.
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ChristyZhang-MSFT 23,986 Reputation points Microsoft Vendor2024-04-15T02:14:27.5966667+00:00 Hi @IniobongNkanga-8038 ,
Welcome to our forum!
Does this issue occur recently? If so, have you done any specific operations before that?
Does this issue occur in Outlook desktop client? If so, in order to further confirm if the issue is related to Outlook client, it's suggested that you could try to log in to web mail and check if the issue persists.
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Iniobong Nkanga 2,046 Reputation points2024-04-15T21:45:54.99+00:00 Hello ChristyZhang-MSFT
Thank you for your reply.
The user said that they did not do anything out of the ordinary leading up to the issue.
On doing a content search there are no actions for why it happened.
The drafts were visible in OWA as well. They have since been deleted.
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ChristyZhang-MSFT 23,986 Reputation points Microsoft Vendor
2024-04-17T06:54:02.61+00:00 Hi @IniobongNkanga-8038 ,
Thanks for your reply!
After you delete the emails, is the issue back again?
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