Forward emails from our 365 tenant shared mailboxes

Question

Hello 

 

Please i need your help on this issue. 

 

We have a business use case where we need to forward emails from our 365 tenant shared mailboxes that are part of an business operation flow to an Amazon SES hosted email address. Technically, it is outside of the 365 tenant, but it is a trusted business system for Convera.

 

I saw that I could create a outbound anti spam policy and scope it to the mailboxes in scope for this, but it doesn't apply to be taking precedence over the existing default antispam policy where forwarding is turned off.

 

How can I change the priority of the custom made outbound policy or does the change have to be made on the default policy for the entire tenant? Currently, I can see the emails coming into the tenant, but they're being dropped.

Answer 1

Hi Iniobong Nkanga,

You can use Power Automation Workflow and configure a flow where any new email to your M365 inbox, should be sent/forwarded to your new email accounts.

This will keep triggering automatically. And also it will bypass the default policy.

Regards,

Santosh