" Sorry, this site hasn't been shared with you. "-"Sharepoint - Server Error in “/” Application "- " HTTP error 404" - Sharepoint Subscription Edition

Question

I can connect to the Sharepoint site with a user who has permission. After 1 day, when I want to access the site with the same user, ‘Sorry, this site hasn't been shared with you.’ When I want to log in with the administrator account, I get ‘HTTP error 404’ and ‘Sharepoint - Server Error in “/” Application’ errors. When I restart the server as a temporary solution, the site works smoothly. After 1 day, the same problem and server restart is required again. What should I do about this issue, has anyone encountered this problem before, what is the solution?

Answer 1

Hello,

 

Thank you for posting in Q&A forum.

To troubleshoot this issue, please kindly try below steps:

1.Clear the browser cache or try with another browser and see if issue persists.

2.Check the SharePoint authentication settings.

3.Try to reset SharePoint distributed Cache and IIS by following commands:

Stop-SPDistributedCacheServiceInstance -Graceful

Start-SPDistributedCacheServiceInstance

iisreset

 

Best regards，

Jill Zhou

 

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