Share via

A malfunction in Word

Ghadeer Waslallah A. Al-Hazmi 0 Reputation points
2024-06-11T17:43:21.6633333+00:00

Why does Word not respond in one when trying to open it, sometimes responding, although I reloaded the Microsoft 365.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,161 questions
Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
935 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Emi Zhang-MSFT 25,631 Reputation points Microsoft Vendor
    2024-06-12T02:10:54.9966667+00:00

    Hi,

    Did this problem appear in all Word documents?

    Where did you save the document?First I suggest you open it in safe mode running the following command: Press Win + R, type "winword /safe" in the blank box, press Enter. If it works fine in safe mode, please check the add-ins in your Word and disable them.

    Click File > Options > Add-Ins on the left side of the dialog. Then click the drop-down arrow at the bottom of the dialog box and select "COM Add-Ins" from the list, then click the GO button. What comes up is a list of COM-Add Ins that are loaded and running.

    You can also try to repair Office application:

    https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

    Please be a bit more precise to explain your problem or you can upload a screenshot so that I can get more accurate solutions to this problem. I’m glad to help and follow up your reply.

    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.