Turn off content filtering

Polo Sologub 0

Hi there,

My company was approved for modified content filtering. However, it seems that we are not able to turn it off. The toggle button as described in point 5 here doesn't exist.

Thanks,

Polo

santoshkc 9,405 Reputation points Microsoft Vendor

2024-06-21T11:42:20.71+00:00

Hi @Polo Sologub,

Following up to see if the given response was helpful. Thank you.
santoshkc 9,405 Reputation points Microsoft Vendor

2024-06-24T05:27:19.33+00:00

Hi @Polo Sologub,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Thank you.

1 answer

santoshkc 9,405 Reputation points Microsoft Vendor

2024-06-20T13:19:16.1733333+00:00
Hi @Polo Sologub ,

Thank you for reaching out to Microsoft Q&A forum!

Only approved customers have full content filtering control and can turn the content filters partially or fully off. Managed customers only can apply for full content filtering control via this form: Azure OpenAI Limited Access Review: Modified Content Filters. At this time, it is not possible to become a managed customer.

If your company was approved for modified content filtering but you are unable to turn it off, there could be a few reasons why the toggle button is missing. Here are some other possible causes and solutions:

Ensure that you have the appropriate permissions to modify content filtering settings.

Check if there are any issues with your account or subscription that might be preventing you from turning off content filtering.

I hope you understand! Thank you.
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Polo Sologub 0 Reputation points

2024-07-04T12:43:13.6133333+00:00

Hi @santoshkc ,

Thank you for your response.

We did complete the form you referenced and received an email of approval. Does this mean this approval is void if we are not managed customers? Is there a timeline of when it is possible to become a managed customer?

It is vital for our research project to be able to turn off the custom filters. Could you please let us know who we can contact for further support on this case?

Thanks,

Polo

santoshkc 9,405 Reputation points Microsoft Vendor

2024-07-05T03:24:06.35+00:00

Hi @Polo Sologub,

Thank you for reaching out.

You can inquire directly with Azure support request regarding the timeline or criteria for becoming a managed customer and all other related queries. Thank you.

Polo Sologub 0 Reputation points

2024-07-05T10:01:07.5033333+00:00

Thanks, we will contact them directly.

Best,

Polo
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