Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
769 questions
External emails not going out
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Feuge, Gerald
0
Reputation points
I have created a communication resource and am testing email---- works great for sending internal work emails- but when sending an email to a Hotmail account --- it never goes through
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brtrach-MSFT 15,701 Reputation points Microsoft Employee2024-06-21T01:29:08.2533333+00:00 @Feuge, Gerald Have you checked the status of the email being sent? Are you able to see if the email was sent out successfully but its the external client that hasn't received a response?
If the email was sent out of ACS successfully, you will then need to troubleshoot following the steps we have listed here.
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