401 error while trying to access Azure OpenAI service

Question

I deployed a gpt-4o model in East US location. I am trying to access the service using Azure OpenAI playground chat interface. I am receiving 401 error. API authentication key being used in the playground is correct. How to resolve this issue? How much time does it take for an approved account to activate for accessing Open AI services?

Answer 1

Hello @Rudraksh Arora , Thanks for using Microsoft Q&A Platform.

Try to check if you have provided the correct API key and endpoint. Also make sure you have added all the necessary permissions and roles to the OpenAI resource like Cognitive Services OpenAI User, Cognitive Services OpenAI Contributor, Cognitive Services Contributor.

Here is the documentation related to RBAC: https://learn.microsoft.com/en-us/azure/ai-services/openai/how-to/role-based-access-control

I hope this helps.

Regards,

Vasavi