Authentication Issue: No Refresh Token Found in Cache

Mohamed CHIHA 10 Reputation points
2024-06-25T13:52:04.1233333+00:00

Hello Support Team,

I am encountering a persistent authentication issue while attempting to access Azure services through our application. Below is the error message received during the authentication process:

Errors: [
  {
    "errorMessage": "no_tokens_found: No refresh token found in the cache. Please sign-in.",
    "clientId": "c44b4083-3bb0-49c1-b47d-974e53cbdf3c",
    "scopes": [
      "https://management.core.windows.net//.default"
    ]
  },
  {
    "errorMessage": "no_tokens_found: No refresh token found in the cache. Please sign-in.",
    "clientId": "c44b4083-3bb0-49c1-b47d-974e53cbdf3c",
    "scopes": [
      "c44b4083-3bb0-49c1-b47d-974e53cbdf3c/.default"
    ]
  }
]

User's image

The application is failing to retrieve a refresh token from the cache, which is preventing access to Azure services. This issue persists even after attempting to sign in again.

Could you please assist in resolving this issue as it is impacting our ability to operate effectively on Azure? Any insights or corrective actions that can be recommended would be highly appreciated.

Thank you for your assistance.

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