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Microsoft Remote Desktop for Android crashes when attempting to toggle on Storage

Robert Thornton 0 Reputation points
2024-06-25T20:57:51.9466667+00:00

Microsoft Remote Desktop for Android (Beta), Version 10.0.19.1285, crashes whenever one tries to toggle on Storage under Device & Audio Redirection on the Edit PC page. This has been happening for the last few versions of the app. Can anyone please advise?

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. S.Sengupta 17,021 Reputation points MVP
    2024-06-26T01:27:33.0033333+00:00

    Since you're using the beta version, there might be unresolved bugs. Consider switching to the stable version of the app if the issue persists. You may report the bug.

    Suggestions:

    Go to Settings on your Android device.

    Select Apps or Application Manager.

    Find and select Microsoft Remote Desktop.

    Tap Storage.

    Tap Clear Cache and then Clear Data.

    ======

    Uninstall and Reinstall the App.

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  2. Karlie Weng 16,076 Reputation points Microsoft Vendor
    2024-06-26T07:28:45.08+00:00

    Hello,

    You need to update your Remote Desktop App to the latest version.

    If you encounter an issue that appears to be a bug, you can submit feedback in the Feedback Hub. https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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