Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
3,244 questions
In RAG AI rest calls failing with request timed out
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Srikanth Penmetsa
0
Reputation points
We are trying to add documents to RAG AI index. For this we are analyzing the document
When we call rest service for analyzing we are getting timeout error for large file sizes like 80mb,100 mb...
We increased the timeout while calling the http client service but still seeing the issue.
Please suggest.
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AshokPeddakotla-MSFT 34,701 Reputation points2024-07-01T13:52:43.5333333+00:00 Srikanth Penmetsa Greetings!
What type of files are they? Are you able to call api with less file sizes?
There are limits on the size of an API request. Please check and let me know if that helps.
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Srikanth Penmetsa 0 Reputation points
2024-07-02T03:18:43.84+00:00 Hi,
We are passing pdf files. Yes, API is working with lesser size.
Actually, for one type of pdf, it is working with 120mb size and for one type of pdf, it is failing for 80 mb. Please suggest.
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Srikanth Penmetsa 0 Reputation points
2024-07-03T04:38:45.9933333+00:00 Hi please let me know if there is any update on this.
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Srikanth Penmetsa 0 Reputation points
2024-07-04T09:00:10.73+00:00 Hi please let me know if there is any update on this as it is of priority to us.
Note: We are trying to Analyze the document.
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AshokPeddakotla-MSFT 34,701 Reputation points
2024-07-24T16:19:57.8666667+00:00 Srikanth Penmetsa Apologies for the delayed response. Without much details about the kind of data you are trying its difficult to troubleshoot the issue. If you are still blocked, for a deeper investigation and immediate assistance on this issue, please file a support request @ https://aka.ms/azsupt?
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