What can stop windows from installing KB5005625?

Question

I got some problem when installing the KB KB5005625

What I have done on my side is as below;

1. Install KB5005112, a prerequisite update for KB5005625 (this has been successful installed)
2. Install KB5005625 (failed)

■Error in when installing KB5005625 (0x8000f0922)

After running the KB5005625 installer, a reboot is required.

After that, the update to about 80% before the image below is displayed and fails

(Translation for below image: Cannot complete the update, back to before update condition)

Is it because of my disk space?

Also, I found out that the processor of the PC is Intel(R) Core(TM) i3-4110E which is not listed in below document. (does it mean not supported?) Is it possible that Windows Update cannot be performed due to a processor problem?

https://learn.microsoft.com/ja-jp/windows-hardware/design/minimum/supported/windows-10-1809-supported-intel-processors"

Answer 1

Hello,

Run the Windows Update Troubleshooter: The built-in Windows Update Troubleshooter can help identify and fix common update-related issues. To run the troubleshooter:

Press the Windows Key + I to open the Settings app.

Go to Update & Security.

Select Troubleshoot from the left pane.

Click on Additional troubleshooters.

Scroll down and select Windows Update.

Click on Run the troubleshooter and follow the on-screen instructions.

Check for conflicting software: Sometimes, third-party antivirus or security software can interfere with the update process. Temporarily disable or uninstall any third-party security software and try installing the update again.

Reset Windows Update components: Resetting the Windows Update components can often resolve update-related issues. To do this, you can use the Command Prompt with administrative privileges and run the following commands:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

After running these commands, try installing the update again.

Perform a clean boot: Sometimes, third-party services or startup programs can interfere with the update process. You can perform a clean boot to check.

How to perform a clean boot in Windows - Microsoft Support

Best Regards,

Hania Lian

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