SSRS 2014: GIF images not rendering when exporting a report to PDF or image

Question

Hello everyone,

I have a SQL Server 2014 Reporting Services running on top of Windows Server 2012, production environment.

I have a weird problem with GIF images not getting rendered when you export a report to a PDF or a image (TIFF) file.
PNG and BMP images are working just fine, but I really do need to get GIF images working as well.

I am using two kind of sources for the images, both specified as extrenal images, not embedded: some are uploaded and used directly from Reporting Services and some are fetched from the database.

The images do work just fine in the virtual machine I'm using to develop the reports. I did a compare on the main configuration files between DEV and PROD, but found no such differences which would have anything to do with images or MIME types.

I would very much like to understand what is affecting the way images are rendered to PDF or Image formats and how to further troubleshoot the problem. Any insight and advice would be greatly appreciated. Even more so as this is a critical production environment.

Best regards,

Tunkkari

Answer 1

Hi @Tunkkari ,

Gif doesn't work in PDF and Tiff cause they don't support animated GIF images.

If you really want to use the gif in the PDF, you could convert your gif file to mp4 or mov and place it into pdf file.

Regards，

Zoe

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