how to fix DRIVER_POWER_STATE_FAILURE

david A 0 Reputation points
2024-07-19T21:10:05.1333333+00:00
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
Arg2: ffffda8ce6eb9360, Physical Device Object of the stack
Arg3: fffff00bd211f738, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffda8cea00e010, The blocked IRP

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 671

    Key  : Analysis.Elapsed.mSec
    Value: 3339

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 155

    Key  : Analysis.Init.Elapsed.mSec
    Value: 3474

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 111

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x9f

    Key  : Bugcheck.Code.TargetModel
    Value: 0x9f

    Key  : Dump.Attributes.AsUlong
    Value: 1808

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0x9F_3_ACPI_IMAGE_pci.sys

    Key  : Failure.Hash
    Value: {20ddeb92-07eb-ebdc-bd08-44da71ffbd68}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 1417df84

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 1

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 21631230

    Key  : Hypervisor.Flags.ValueHex
    Value: 14a10fe

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 3f7


BUGCHECK_CODE:  9f

BUGCHECK_P1: 3

BUGCHECK_P2: ffffda8ce6eb9360

BUGCHECK_P3: fffff00bd211f738

BUGCHECK_P4: ffffda8cea00e010

FILE_IN_CAB:  071924-7046-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x1808
  Kernel Generated Triage Dump

DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  pci.sys

MODULE_NAME: pci

FAULTING_MODULE: fffff80666580000 pci

BLACKBOXACPI: 1 (!blackboxacpi)


BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:  
fffff00b`d211f6e8 fffff806`623811d6     : 00000000`0000009f 00000000`00000003 ffffda8c`e6eb9360 fffff00b`d211f738 : nt!KeBugCheckEx
fffff00b`d211f6f0 fffff806`623810ac     : 00000000`00000002 ffffb780`63dd6180 ffffda8c`e6ec9280 fffff00b`d211f869 : nt!PopIrpWatchdogBugcheck+0x122
fffff00b`d211f770 fffff806`6213188b     : ffffda8c`00000001 00000000`00000001 fffff00b`00000000 00000000`00000002 : nt!PopIrpWatchdog+0xc
fffff00b`d211f7a0 fffff806`62132c19     : 00000000`00000008 fffff00b`d211f9d0 ffffb780`63dd6180 fffff806`5ef164e8 : nt!KiProcessExpiredTimerList+0x1eb
fffff00b`d211f8d0 fffff806`6221adfe     : 00000000`00000000 ffffb780`63dd6180 ffffda8c`e31af080 ffffda8d`02b57080 : nt!KiRetireDpcList+0xaf9
fffff00b`d211fb80 00000000`00000000     : fffff00b`d2120000 fffff00b`d2119000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e


IMAGE_VERSION:  10.0.22621.3930

STACK_COMMAND:  .cxr; .ecxr ; kb

FAILURE_BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {20ddeb92-07eb-ebdc-bd08-44da71ffbd68}

Followup:     MachineOwner
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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1 answer

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  1. Hania Lian 17,026 Reputation points Microsoft Vendor
    2024-07-23T02:24:29.87+00:00

    Hello,

    The “DRIVER_POWER_STATE_FAILURE” error with the “pci.sys” file name often indicates a problem with a driver or hardware component related to power management.

    BIOS and your motherboard driver update. If you haven’t done so already, consider checking for a BIOS and motherboardupdate for your computer. Sometimes, these updates can resolve power-related issues and improve hardware compatibility. You can visit your computer manufacturer’s website or the website of the hardware component’s manufacturer to download and install the latest drivers.

    Check for Windows Updates: Ensure that your operating system is up to date with the latest Windows updates.

    Disable Power Management Features: Try disabling certain power management features for specific devices in the Device Manager. For example, you can prevent the system from turning off certain devices to save power by adjusting their power settings.

     Best Regards,

    Hania Lian

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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