Unable to setup Email on Outlook Mobile Application getting error as "Something went wrong [5objp]

Amanullah Ansari 0 Reputation points
2024-07-20T23:35:05.9233333+00:00

Unable to setup Email on Outlook Mobile Application getting error as "Something went wrong [5objp]
Attaching the screenshot below, Can you please look into it and provide me the possible solution, Thank you!58bb7ee480044a132483bb3e700a21f595b64fc036020e976904ff77be5b2d87_uuid_7adb34a7-6e1a-498b-bdc6-3ae8bb551fe7_20-07-2024_19-21-09-076

Outlook
Outlook
A family of Microsoft email and calendar products.
3,985 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,271 questions
{count} votes

1 answer

Sort by: Most helpful
  1. JR K Yoshikawa 566 Reputation points
    2024-07-21T15:53:19.7966667+00:00

    Check your Outlook for Mobile & mobile device fill full access requirements if this is enterprise account.
    remove all account on Outlook mobile and uninstall Outlook for Mobile once.
    then re-install Outlook for mobile and add Account.
    select right account type
    select work and school account if this is enterprise account.
    Select Personal if this is Outlook.com / hotmail account.

    Here is thread for similar issue on Microsoft Community

    https://answers.microsoft.com/en-us/outlook_com/forum/all/im-unable-to-use-outlook-app-on-my-new-android/292becb5-3bf2-4091-a207-0588548e9dec

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.