Share via

What does error 965ya mean when trying to access email in Hotmail?

Luo_0 0 Reputation points
2024-07-21T16:01:26.4966667+00:00

I received an email that they started a section from Mexico, my section was closed on my cell phone and when I wanted to log in again it gave me this error Correlation Id: f878aa6e-2b8f-45a1-93ae-bd06087d0c2d

Timestamp: 2024-07-21T15:30:43.000Z

DPTI: 2cd553712c37b6fd

Error Tag: 965ya

Error Code: 0
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,071 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. ChristyZhang-MSFT 22,336 Reputation points Microsoft Vendor
    2024-07-22T02:18:22.77+00:00

    Hi @Luo_0 ,

    Welcome to our forum!

    Looks like your case is more related to hotmail.com account on your mobile, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. It's suggested that you could post your case in dedicated forum for Outlook.com for more professional advice.

    Thanks for your understanding and support!

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments