How to create a mail which has multiple user (ex. export@mscbussiness.com (User:1 Alice - User:2 Max)

Cem Yağız KESER 20

I request someone to share detailed information about having a 1 business mail with multiple users.

We would like to create mail groups by departmens with multiple users.

Mike Hu-MSFT 4,135 Reputation points Microsoft Vendor

2024-07-24T05:55:07.3433333+00:00

Is there any update on this thread? If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.
Cem Yağız KESER 20 Reputation points

2024-07-24T07:40:39.4366667+00:00

Hi Mike,

Thank you for your quick response, our IT department will create shared mailbox and after that I will mark as solved

Accepted answer

Mike Hu-MSFT 4,135 Reputation points Microsoft Vendor

2024-07-23T02:27:57.1+00:00

Hi,

Welcome to the Microsoft Q&A forum!

Based on your description. You may need a shared mailbox.

In Exchange Admin Center, click Recipients->Mailboxes->Add a shared mailbox

After that, you can delegate permissions to users. If you want to allow users who share this mailbox to view the mailbox's inbox, add the users to the "full access".

Then you can add the shared mailbox to users' Outlook. For details you can refer to:create a shared mailbox and Open and use a shared mailbox in Outlook .

Please be free to contact us for any updates. And if this helps, don't forget to mark it as an answer. Thanks for your understanding!
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Cem Yağız KESER 20 Reputation points

2024-07-24T07:40:59.68+00:00

Hi Mike,

Thank you for your quick response, our IT department will create shared mailbox and after that I will mark as solved
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