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Unexpected Error When Scheduling Exam
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 41%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Shadab Mansoori
175
Reputation points
Subject: Urgent: Unexpected Error When Scheduling Exam
Dear Pearson VUE Support Team,
I am attempting to schedule an exam for Microsoft Azure Data Fundamentals through your website, but I am encountering an error message that reads: "We encountered an unexpected error. Please try again later. If this issue continues, please contact site support."
I have tried clearing my browser cache, using different browsers, and verifying my information, but the issue persists. Could you please assist me in resolving this problem so that I can successfully schedule my exam?
Here are the details of the issue:
- Error Message: We encountered an unexpected error. Please try again later. If this issue continues, please contact site support.
- Exam Name: Microsoft Azure Data Fundamentals
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 23%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jake Hitches 130 Reputation points2024-07-26T06:15:14.8433333+00:00 FIX the website! What the hell is this!
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 99%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Adarsh Srivastva 55 Reputation points2024-07-31T16:55:15.5433333+00:00 I am also facing the same issue, I have to reschedule my exam. Kindly help on this.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 19%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
RYAN MARK M. CATI AN 20 Reputation points2024-08-31T14:20:11.1833333+00:00 hi can you helped me to fix this error i have the same problem. thankyou
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 99%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFO%3C/text%3E%3C/svg%3E)
Farhan Omer 60 Reputation points2024-10-10T20:03:04.5833333+00:00 I am facing same issue but Microsoft Does not have any technical number to address this issue
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 24%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER5%3C/text%3E%3C/svg%3E)
RoshnaKhalid-5195 0 Reputation points2025-04-24T06:57:18.6866667+00:00 I am encountering issues while trying to register for the AZ-500 exam. I have attempted multiple times this month, but there has been no improvement on the website. Could you kindly assist me in enrolling for the AZ-500 exam? Please let me know if you need any additional information from my side.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 88%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 79%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
ling chau tung 0 Reputation points2025-05-10T18:38:37.3133333+00:00 I am having the same issue, couldn't schedule or pay for my exam. Is there any contact we can ask for help?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 79%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 45%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Achal Kumar 0 Reputation points2025-11-14T10:42:44.13+00:00 I'm also facing this issue, kindly let me know to whom I need to contact?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 93%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Suraj Achar 10 Reputation points2025-12-16T08:49:49.2866667+00:00 Facing the same issue. Kindly fix this please!!
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 62%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Thejaswini H.S 0 Reputation points2025-12-19T04:04:08.5166667+00:00 I am facing same issue but Microsoft Does not have any technical number to address this issue
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 44%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Shashank P Kulkarni 0 Reputation points2026-01-15T14:06:20.2366667+00:00 Unexpected error
We encountered an unexpected error. Please try again later. If this issue continues, please contact site support.
Az 900 exam register
Where we should contact Sir /Madam?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 93%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Parshuram Sakhare 0 Reputation points2026-05-19T18:02:45+00:00 Unexpected error
We encountered an unexpected error. Please try again later. If this issue continues, please contact site support.
getting this error after submitting details.
Answer recommended by moderator
1 additional answer
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous2024-07-25T14:25:47.6766667+00:00 Hi Shadab Mansoori,
Thank you for asking this question on the Microsoft Q&A Platform.
Microsoft Certification/Exams is currently not supported in the Q&A forums.
Maybe one of the links is helpful:
Microsoft Training & Certification is supported on their own forums:
It’s possible to ask questions by clicking on “Get Started” -> “Ask a Question.”
or “Ask a new question >” and Learn/Cert Moderators will help you.
Microsoft Training Support Forum
Microsoft Certification - Transcript - Missing Exams or Certificates
Microsoft Certification - Missing Badge/Sharing
Microsoft Certification - Profile/MCID Assistance
Certifications tab moved under Credentials. Below is direct link to your Certifications tab:
https://learn.microsoft.com/en-us/users/me/credentials?tab=credentials-tab
Account Management you can link your private and work email addresses:
https://learn.microsoft.com/en-us/users/me/settings
Below your certification, click View certification details, next click Print button above your certificate, select Save as PDF, under More settings uncheck Headers and footers, etc.
Pearson VUE Support:
Pearson VUE - Customer Service
Please don't forget to Accept Answer and close this thread.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 75%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Rahul Bali 0 Reputation points2026-01-17T07:31:06.87+00:00 I am getting same error as below, while booking AZ-305 exam. Can any one please help.
"Unexpected error
We encountered an unexpected error. Please try again later. If this issue continues, please contact site support."
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 61%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
MOHAMMED MUNAWAR 0 Reputation points2026-04-11T12:07:29.1566667+00:00 I too have same error. Please help me to fix it.
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