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configuration information could not be read from the domain controller, either because the machine is unavailable, or access has been denied

Chawon Hendricks 0 Reputation points
2024-07-27T10:56:40.1766667+00:00

Changed my password for Outlook, but when I try changing password using cntrl+atl+del I get the below message:

configuration information could not be read from the domain controller, either because the machine is unavailable, or access has been denied

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
13,099 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,535 questions

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  1. Xintao Qiao-MSFT 3,375 Reputation points Microsoft Vendor
    2024-07-29T03:37:17.1133333+00:00

    Hi, @Chawon Hendricks

    Looks like the issue is more related to Windows Server, please kindly understand that the Exchange Online tag here we mainly focus on general issues about Exchange Online.

    Depending on your operation, when you use cntrl+atl+del to change the password, you are actually changing the password of the AD user, which usually has nothing to do with Outlook.

    In order to provide you with a more professional answer, we will add Windows Server tag for you.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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