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Retention Policy not being applied

Rayner, June 0 Reputation points
2024-07-29T14:35:31.89+00:00

I have a policy that I set up in Microsoft Purview to delete email messages older than one month. I've applied it to a single Exchange mailbox. After a week, the policy still hasn't deleted the messages that I expected to be deleted. I don't see any errors with the policy. What could be preventing the retention policy from taking effect?

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