Where is the Environments button on the Power Platform admin center?

Question

On this page:

https://learn.microsoft.com/en-us/power-platform/admin/automatic-environment-cleanup?WT.mc_id=ppac_inproduct_email#definition-of-user-activity

It mentions how to trigger an inactive PowerApps page by selecting an Environments button. But on my PowerApp, there is no such button. Please direct me on what to do.

Answer 1

Hi William Thompson,

Thank you for reaching out to us on Microsoft Q&A forum.

If you cannot find the option to "Trigger environment activity" or a similar button in the Power Platform admin center, it could be due to a few reasons:

Permissions: Ensure you have the necessary permissions. Only users with admin roles like Power Platform Admin or Global Admin can manage environments, including reactivating them.

Interface Differences: The Power Platform admin center interface can vary based on updates or configurations specific to your organization. The exact wording or location of the options may differ.

Environment State: The environment might not be in a state that requires reactivation. For example, if it's already active or has been permanently deleted, you may not see the option to reactivate it.

Steps to Follow

1. Verify Your Permissions:
   • Check with your IT department or system administrator to ensure you have the required admin permissions to manage environments.
2. Check the Environment Status:
   • Sign in to the Power Platform Admin Center.
   • Select Environments from the left-hand menu.
   • Look for the environment in question and check its status. If it's not showing as inactive or suspended, the option to reactivate may not appear.
3. Locate the Correct Option:
   • Select the environment to view its details.
   • Look for a "Manage," "Actions," or similar menu. The option to reactivate the environment might be under this menu.
   • If you can't find an option labeled "Trigger environment activity," look for other terms like "Resume," "Reactivate," or "Enable."
4. Contact Support:
   • If you still can't find the option, consider reaching out to Microsoft Support or your organization's IT support. There may be specific configurations or issues that require their intervention. If you cannot find the option to "Trigger environment activity" or a similar button in the Power Platform admin center.

If you are still facing any issue, please let us know in the comments. We are glad to help you.

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Thank you.